Kahuwai Cookhouse & Market — Restaurant in Hawaii

The restaurant is beautiful, the food & drinks are fine albeit highly expensive, but the service is terrible. Reservations were at 7:30, no one helped us for at least 20 min, mix up of severs was frequent (who was helping which table, food brought to wrong table, etc.), food came at 8:40, FOLLOWED by drinks at 8:45. Our server never checked on us. She said they would bring us bread but never did. They were slow to get the check despite us asking for it. There seemed to be a lot of people huddled by an iPad in the back, but many of them not doing much and having to wait to take turns with the iPad. We didn’t dare order dessert in fear that we’d wait another hour. Overall, it was frustrating that we got dressed up for a “fancy” Friday night dinner and the experience was so disappointing. I definitely would not go out of my way to come here, especially if not staying...

We had dinner with the whole family, and Bill was almost $1000. My wife forgot her sunglasses, we tried to call and they transferred us from one person to another person. We had to come back, the waiter recognized my wife and told her that she found the glasses and gave it to the manager, but the new manager said that he can't get a hold of the manager that have it to sew where she kept it and they will call us once they get it. We waited another day, and no one called us. We had to drive all the way again, and now they said they can't find it. As it seems, someone stole it, and...

We were celebrating a birthday. Have heard a lot about the new Kona Village. It is quite beautiful. I do have a suggestion: the canoes obstruct the view from the beach tables so it's hard to see any whales...I know, it's a minor point. the food was very good, hubby and I both had the petite filet. the BBQ oysters were fantastic. We didn't have dessert because we were so full. A wonderful experience. We will be back...appreciate the...