I have been to a plethora of steakhouses throughout my life and I can say with 100% confidence that this was the worst dining experience I’ve had from any restaurant in any facet. There has never been a time that I would consider even taking a second out of day to write a negative review for an establishment, but this felt warranted and I would not want others to experience what we did. Between the dining experience, staff, and food, I couldn’t be more upset.

When we got to our table the server was quite clearly upset/rude for no reason. Did not offer to bring any bread rolls out and when I asked if they had any (like most steakhouses do) she scoffed and said “yeah I guess I can go get those for you right away if you want”. Then, once we were finished with our salads/drinks, we waited 35 minutes for the table to be cleared and offered more drinks. When the water pitcher was brought back to the table we were never offered to have our water filled, the pitcher was set down on the table and she walked away (quite comical having to fill your own water glasses in a “classy” restaurant). Once we waited 1 hour and 15 minutes for our food (the table next to us actually walked out), in a restaurant that clearly was nowhere near capacity, I realized that I genuinely think I could’ve made all 4 meals myself in the back kitchen at a remarkably higher quality than what was served to us. The filet and rib eye was literally the quality of a branch/fast food restaurant.

Overall, it was seriously the worst dining experience I think I’ve ever had in my life. Not to mention, after an over priced bill for the quality of food/atmosphere/service we experienced, we walked past the hostess stand and out of the 3 women sitting there not a single one asked how our dinner was or mentioned the typical “thanks for stopping, have a great night!” They were all dead silent and none of them even attempted to make eye contact. This came as enough of a shock that all 4 of my family members mentioned how they noticed it as they left the building.

At least I know if someone asks me where they should eat in Hayward, the easiest response to that will simple be “anywhere but the Steakhouse and Lodge”.