Hayward Family Restaurant — Restaurant in Hayward

Greeted by an employee leaning against a booth..at 1:45 p.m. close 3:00....I started walking back to a booth next to other customers by a window..the guy employ. POINTED HIS FINGER...as TELLING ME... I have to sit at the booth he's telling me to sit...at the door...I wanted to look out a window ...next to the other customers ...then I asked if I could sit by window....attitude....well we closed off that section...it was next to the others..and a guy was coming in...attitude by guy employee...shook his head..clicked in his mouth rolled eyes...girl with long hair...laughs at him...doing this to a paying customer...as if I have not waitressed...they closed in 1 hour and 15 mins.... wanted brfkfast or soup.... She thought the guy clicking in disgust shaking his head at a customer was funny..so she shook her head and laughed..cause a customer is not IN closed area...and doesn't want to sit at door...customer coming in...wheres he gonna sit......it's their job to honor paying customer...I got up to walk out... as I will not profit a business when what was asked...if ok to sit by everyone at window...girl yelled...GET OUT....GET OUT...then they laughed... If I wanted way over in closed area...understandable....I was asking to sit by other customers...right beside them...same area...not infringing on their closed are....I can appreciate getting already...tables...

Horrible experience!! It started with walking to our table the waitress came by with hot pot of coffee and almost tipped over my 93 year old Mom. My sister said “be careful” to my Mom and the server misunderstood it was directed at her. A rude excuse me came then she was mad. “ I’m the Owner Operator” she said started to torment us on who should be careful. I thought we misunderstood she was directing her comments to us. So we ordered and she then walked around to all the tables complaining about us. I was shocked to have her continue to comment over and over again as she walked by our table. We were very uncomfortable, the son/brother our server looked embarrassed of her/their actions and he tried to do a good job for us. She spoke to the cook and my niece understood the language they spoke in. They thought is was funny to do something to our food so we barely ate, paid and left. On top of it the cook blew a kiss to my 19 year old daughter when we paid and left. We just bought a family cabin in Hayward and we’re looking for our new family spot. Our family will not go there again. To bad the son/brother isn’t running the...

The kitchen cooks had the Spanish music, blasting from the kitchen and the bus boy holding the door open to the kitchen talking to both the cooks louder than the music. We were in the restaurant for about 45 minutes and the music volume never dropped. Another exciting event was the personal phone call to the bus boy, he left the kitchen doorway to received the call on speaker out in the dining room. I don’t speak Spanish but it was extremely exciting to the bus boy and both the cooks who also talked over the music in the kitchen, when the bus boy held the door open again. If you like Spanish music, can understand Spanish so you know what they are talking about and like disappointing food. Hayward Family Restaurant is the place for you to go! As for me and my family that was our 1st and last meal there. Good Luck to the owner maybe a manager or babysitter should be there to make...