Pizza Hut — Restaurant in Hemet

We waited over an hour to get cold food! Then I called to complain and Amanda the manager on duty only wanted to offer us a $20 credit for our next order on a $60 order! Gave me the corporate phone number after I told her she can come get this cold food!! After she tells me they are busy and my food was in a warmer for over 30 minutes while their driver made runs. Then they brought the wrong soda so when I called back to ask if he was bringing my soda and the receipt they never gave me, Amanda told me no because I called corporate! Poor customer service and they don't care about returning customers it's sad how much of a poor service she gave as a manager! I'll be yelping Facebook Twitter All social media outlets till I'm heard from corporate!!! I just got off the phone with manger Amanda and she told me their safe box said not to deliver me the soda because it's not safe🤔 Yup I said a few bad words!!!Can't wait to call corporate and complain to them! This is all behind them delivering cold food and their manger not caring enough but only enough to give a $20 credit and keep part of my order by not delivering out the soda because it's not safe because the language I used with her on the phone all I did was call her a dummy because she is period point blank poor customer service 7/4/17 is the date this review was left! Amanda needs customer service 101! Clearly she has no respect for...

Very rude employee Name Nola Nova nona. Idk Very rude!! I was standing in line to pick up my order. She said I'll be with you after I help out this customer he was here first. I said okay thanks and I stood in line waiting. After she took three other customers who were in the Drive-Thru even though she told me I'll be with you right after so I stood there and then the manager walks up and says don't worry I'll help you I'll take your order I said I'm just picking up she took my cash and asked were you being helped I said we'll no. Nola nova, nona told me she was going to help me and ignored me. So then the employee lashed out with Attitude talking to me all crazy in front of her manager and I ask who's manager here? the lady taking my money Lexi said I'm the manager and I said you let employees talk like that to a customer if I talked to a customer like that at my job, I would be fired. I asked the employee do you like your job if so why do you treat people this way in front of your manager. The managers couldn't even calm her down. I told the manger, i work in customer service. Customers come in all the time with their attitude cranky whatever you know we always have to keep her calm and be professional but for some reason this crazy girl thinks that she can talk to people the way she wants and still keep a job never ever will we order pizza...

DONT EAT HERE. Today around 5:00 I ordered 2 pizzas on hand tossed crust. I bit into a piece and tasted something wrong. I looked at my piece and it had a piece of white hair hanging from the middle of it. I inspected rest of food and found more white hairs . I turned around (disgusted) for a refund. I showed the manager the hair and he offered they remake it. The manager apologized and told me it’s not their fault because they don’t make the dough in house. So I politely declined more food from them. THEN I posted on Facebook incidents about what happened to warn others who might be eating there tonight. I got bullied and harrassed by an employee (or someone who knows one) and they were telling me that I am lying, telling me I did not have unknown, unwanted, stringy hair inside my mouth, and had no hair in my food and want free stuff. Also that she knows who made my pizza and the manager and that he said that also. Excuse me? I don’t want any food from Pizza Hut after the hair incident. This is how Pizza Hut runs their business? Not taking fault for their mistake and bullying the customer? I am going to corporate with this behavior of this particular location. I warn any paying customer if what they will deal...