Ordered a party pack and a supreme burrito, received 2 breakfast burritos and 3 supremes, cashier finally opened the window asking "whats your problem told her it was the wrong order and tried to hand her the receipt but she just said look in the bag, pulled everything out to show her, another employee came over and actually assisted took back the items and read the receipt after he left she tried tried to give me the same wrong order, after a while they came back with soft tacos and more breakfast burritos, then she called for a different employee came over to take it back the wrong order, finallt gave what was looked right, said the fire sauce was under the party pack, no sauce, again they replaced the Supreme with some breakfast wrap, in part my own fault for thinking they couldn't have messed up on the 4th try and believing them, very embarrassing holding up a line, extremely disappointed to get the wrong order 4 times in a row and the cashier being quite rude and needing other employees to come and try to juggle the cashiers job and doing their own thing, just wanted to treat the family to a tasty dinner at the end of the day, not coming to this taco bell again,...
Read moreThe absolute WORST Taco Bell to go to. Walked in to order food with my kids and was not greeted. On the counter was a HALF SMOKED CIGARETTE under the pick up station. Two empty drink containers & empty cigarette box on the other side by the cash register. Freeze machine wasn’t working so had to pick another flavor just for her to say that didn’t work either. Didn’t want to give a refund but someone got the proper one working so it worked out. I checked my food & was missing a burrito. Told the manager and he said no it’s in there only to see he left it on the counter behind him. The food is lackluster. Hard shells are stale, fries weren’t fresh, meat was cold & my container for my quesadilla was dirty. The quesadilla only had one piece with chicken in it. Every other piece was just cheese and sauces!! 0/10! Calling my bank for a refund entirely. Then as we drove off the cashier I’d been dealing with went outside to finish her cigarette. I hope real management see this review & makes some serious changes. No way there’s an A outside of the door and the establishment function that way. Save yourself & go to rally’s next door. Would’ve left it my kids weren’t hungry & under...
Read moreLobby was closed early last night, when I went to the drive thru the female inside said there would be a long wait because she was the only person there. There was a wait but as the cars in front of me passed through the line new cars pulled in behind me and she continued to cook in between taking orders, accepting payments and passing food out the drive thru. Besides the wait, which wasn't terrible, this one employee did a better job being all alone than I normally get when there is a full staff. I can't remember her name but it shouldn't be hard to figure out because she was the only one there. She definitely deserves a giant raise and a leadership position. If I was in charge I would increase her pay by at least $9 an hour because she can do a better job by herself than having her and two of the bozos normally working there at night. Maybe TB should look into paying two or three highly motivated people $20 plus an hour to work like she did instead of wasting their money filling the staff with kids and degenerates who don't care to be there working in the...
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