Phone Todd - Cell Phone & Computer Repair — Local services in Henderson

0 stars, the customer service was horrible at Henderson location and the woman that helped me had about as much personality as gum on the bottom of your shoe. My husband had a new face put on his phone several years ago and he had sent several people there. So I took my phone in for a repair. My experience was terrible and we will never recommend Phonetodd to anyone again. I had cracked the face of my phone in the corners. It was going to cost $220.00 to replace the face and I could not afford that so we talked about a screen protector as an option. I asked if a screen would help to at least keep the moisture out of my phone, she said it would help and she could do it for $30.00, She puts one on that does not come close to covering the face let alone the cracks. When I expressed that it did not fit and she had a big bubble dead center; she still charged me $30. She was rude and offered no remedy at all. I have a Samsung Galaxy 7 and discovered I could have gotten a screen protector that fits all four corners for only $8.00 at Walmart and my granddaughter could have done a better job putting the thing on. Since they knew the purpose of the purchase was to cover the cracks, why was I sold a cover that would not fit the phone and would leave a big bubble!!!! What a waste of $30.00. Beware of doing business with them, they take advantage of you and if you are unhappy they will not offer to do anything to fix it. I went in for a repair and got nothing in return, but swindled. We will no longer refer anyone here for repairs. We also took this to management level with no help from...

I brought my tablet in for a cracked screen and lcd replacement,Approximately 200$. In less than a month and a half my son dropped it off the couch less than a foot and the lcd goes out. No warranty and not even considering it may have not been a good quality parts, no I get the lady telling me that no matter how high the impact which landed on carpet by the way and had case. I tried to explain the I used to work on slot machine lcd screens larger and smaller. Either the part was faulty or cheap and not good quality. Long story short the repair guy never showed his face and his front office didn’t even bother to tell him. So I have to pay another 134$ really. I’m a slot tech I just do it myself. Thanks amazon for giving me the choice to select a quality product over your lower brands with was obviously put in place...

I brought my laptop in with a cracked screen to get fixed. They fixed that but turned everything on my laptop screen yellow so I took it back and was told they would fix it. I received a call after them having it for almost 2 weeks and was told they couldn't tell if it looked any better or not but I could pick up my laptop and receive some of my money back. I went to pick it up today and there was no screen on my computer at all. So I paid 36 dollars, made 4 trips to the store for them to ruin my computer completely and give it back to me with no screen when they are the ones who ruined the color on my computer. The manager over both stores was not helpful at all. Her only answer to resolving this was for me to get no refund and they put a screen on my computer but it would still be yellow. I originally paid...