Wendy's — Restaurant in Henderson

The manager Tony is unprofessional. Our card was declined 3 times (with money on it) and one of the workers suggested to manually put the card info in...that's when the schizophrenia switched in her brain and she became manic yelling at her workers with her stomping away from the drive thru window to go have a smoke break. After that, we were threatened by the manager Tony that she was going to call the cops on us. And for what? We don't know. So we waited. With my baby nephew and his friend in the backseat, in distress from what they witnessed. We called the cops and corporate. Anyone who reacts that way over a card being declined or being asked to put the card in manually should not be a manager for ANY FAST FOOD DINE IN RESTAURANT! Corporate is being called. I feel so bad for anyone who works under the manager at Wendy's in Henderson TN! McDonald's is hiring y'all....allot more, the cops said the same...

I wasn't very pleased with my salad. First they forgot my blu cheese and had to bring the salad back up. Than one of the apples still had the stem in it and nothing was bite sized. My chicken was in chunks along with the lettuce and apples. Very hard to eat when everything is huge. When I brought these issues to the managers attention I was told that everything was prepackaged. I told her then there is no point to coming back. She said you don't need to come back! My husband asked a few more questions and her story changed to that they prepare the lettuce in the morning, but 2 seconds ago it was prepackaged. Needless to say she wasn't friendly and didn't care about the substandard food they are serving for $8 for a salad that should be fresh. My husband's patty was cut in half on his burger which is very strange. If I'm going to pay for over priced pre packaged food, the staff should at...

First time I’ve stopped here. I got my single and there’s no lettuce. I take it to front and the mgr is there (on her phone) and didn’t acknowledge me for about 3 minutes. I asked are you out of lettuce? She says Yes. First off, how are you out of lettuce at 1pm? I told her that would’ve been nice to know when I ordered. Cause I definitely would’ve ordered something else. Had to ask for catsup, because both catsup dispensers were empty. No hand soap in the bathroom. Cleanliness was a 3/5. Attitudes were 4/5. Not the worst, but I’m a person who expects what I order to be what I order as it’s supposed to be presented. If I wanted something missing….I’d order it that way, and if you have something missing-then tell the customer before they...