Extremely Disappointed – Not Authentic Chinese Food & Poor Service
I was visiting my in-laws and chose this restaurant based on glowing reviews—what a mistake. I had to make five phone calls just to get my order somewhat correct. Items were missing, wrong food was sent, and despite clearly stating a shrimp allergy, I still received egg rolls with shrimp. That is absolutely unacceptable and dangerous.
Even worse, the food tasted more like Spanish cuisine than Chinese, which would have been fine if that’s what I ordered. It wasn’t. I ordered from a Chinese restaurant, not a fusion spot, and there was no indication I’d be getting anything but authentic Chinese dishes.
Whoever is answering the phone was confused, poorly trained, and didn’t even seem to know what an egg roll was. The only positive experience I had was with the delivery driver, who was kind and understanding.
If someone in our household ends up in the ER because of the allergy mistake, my lawyer will be contacting you. This was not just a bad meal—it was a health risk.
Order at your own risk. But just know—this is not authentic Chinese food, and the reviews are incredibly misleading. Proceed...
Read moreHEALTH WARNING THE EGG ROLL HAS SHRIMP. I HAD SPECIFICALLY INFORMED THEM THAT I AM ALLERGIC TO SHRIMP AND ASKED THAT SHRIMP BE REMOVED FROM MY FRIED RICE. AT NO POINT DID THEY MENTION THAT THEIR EGGS ROLLS HAVE SHRIMP. FOR THIS ALONE I DROPPED THE SERVICE RATING. I AM RATING THIS REVIEW AFTER POPPING TWO ALLERGY PILLS. HOPEFULLY MY ALLERGIES DON'T FLARE UP SINCE I CAUGHT IT ON TIME.
Went in just moments ago to get food for the family. I was disappointed that they didn't have a family meal like other locations in my area. We ordered Fried wonton,Krab ragoo,egg rolls,two quarts of rice,honey garlic chicken,pepper steak,and a wonton soup. The order came out to $77. For the amount of food the price wasn't bad. Next time though I would skip on...
Read moreWah Hen is my favorite, trusted place for fresh, delicious, and authentic Chinese food. It's great to support a small, family business. I've ordered from them for several years and I've never had an issue with the quality or service. The owners are an elderly Asian family. I think the elderly man is a Cuban-Chinese, not too easy to come by them, as Cuba had a very small Asian population. It's a blast to hear him talk about Cuba! The elderly lady is cute, sweet, quiet, but fast at getting you your food order. Please try them out! Small businesses need our support! I always get their Pork and Ham Fried Rice and their Beef Lo-Main, with Platanitos...
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