I'm currently waiting again in the bakery because I asked for freshly made croquetas and the lady I spoke to didn't want to make them, saying the ones in the window are just made. I told her I don't mind waiting for them to make a fresh batch that I ordered and she had me wait for 15 min. I then finally received my food and the croquetas were all cold as if pulled from a refrigerator. I thank God I checked them in the car before leaving. I had to turn back and tell another lady what happened. She apologized and made "fresh" batch as I had initially requested. This time the croquetas were done in 3 min. However the croquetas she gave me were ruptured and unappealing. I think they just dropped the same cold ones in the fryer for a min and gave them back. This is the 3rd time I've had an incident at this place; the food is good and I try giving them another chance everytime. The last time one of their servers completely ignored me and attended the guests behind me, despite her coworker telling her 3 times to attend me because I'm next. And today, right when I was gathering my food to leave, the lady that gave me the cold croquetas grabbed a dusty dirty broom and started brooming the ceiling directly above all the food and coffee and bread toasting machines. It was utterly disgusting and the breaking point for me. I'm not returning to this bakery. The lack of hygiene and common sense is incomprehensible, not to mention the poor...
Read moreLove this place. But I knocked off a star for their subpar service while I was trying to make an order over the phone. As I was placing my order it suddenly dropped or I was hung up on. Called back no answer. Called again and they finally answered the phone. I let them know I was half way ordering when the line went dead. They said the call dropped. Ok whatever it happens.
I tell her I want to place my order she’s like I can’t answer the phone when there is people here the owners don’t allow it. I looked at my phone bewildered. I was like ok so I can’t make an order to pick up. The short answer was no.
I get to the location a few minutes later and the place is not as busy. There’s customers yes but not hopping like it was made over the phone. I order and get my food. As I’m waiting for my food I watch one of the women behind the counter answer the phone and take an order over the phone and it was a very complicated order.
So the double standards were definitely there. The service wasn’t the best this time but the food makes up for it. I’ll continue to come here but everyone needs to be on the same page about how/when/who...
Read moreI love coming here! The pastries are delicious, the cakes and desserts are a sweet lovers dream! The sandwiches are bomb!! I recommend the Rico suave, best sandwich ever!!Obsessed with their shakes, they are on another level, they are made with condensed milk! It’s my favorite place to go to, whenever I go spend the weekend with a friend who lives near by. No matter what time of day, I go and get the breakfast, the first one on the menu. It comes with eggs (which can be made however you like), choice of meat( ham, chorizo, sausage links, or bacon) (cheese is extra), toast, fries, and coffee. All for $6. The only complaint I have is that the fries in the breakfast could be crunchier. But other than that I think it’s worth the stop, whether it’s for a sandwich or you feel like having something sweet, like tres leches, you should definitely not pass on an...
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