Mi Sandwich Cubano

I'm Colombia and I have been looking for a Colombian Sandwich Cubano since I came in to this country (8 years ago). Their logo is the legit logo from the colombian food chain, so I was soooooo excited when I saw it that I almost crashed.

The day finally arrived after waiting a couple of months before trying it since I do not live in Hialeah. My experience with the staff was not the ideal, I pre ordered online via EAT24 so that I just had to pick up the food and leave. Money was taken out of my account when I got there, one of their staff members said they no longer work with EAT24 and that the order did not went through, so I went ahead and called EAT24 to get a refund and then made a new order at the restaurant and paid again, when EAT24 called the restaurant to verify that they did not had my order their staff told them I had already picked up the order WTH (?) to make the long story short it was a back and forth from their staff didn't know what they were doing until the owner got there and stated the order did go through on EAT24 and it was ready (after waiting 40 minutes).

As for the food, let em clarify again I am aware what a sandwich cubano is, and where it comes from (obviously Cubans in Key West) however they have the Colombian logo and I was expecting what I was use to back in my country, and that was not what it was delivered. Their food lack on flavors french fries where terrible as well as sandwiches not even the garlic sauce made an impression on me.

I have not tried the rest of their food, again us colombians are use to a certain type of fast food which in all my years here only one restaurant has delivered that particular flavor. I would not given them a chance of even tasting their hot dogs or anything due to their unprofessionalism.