Lucerna Bakery & Cafe

This place is a rip off! They don’t believe in Social distance neither! It’s a very small space and they are under staff, making everyone wait and everyone on top of each other. I order three basic things a coffee and two shakes. I had to wait for them 20 mins. I advised the lady that took my order “no sugar.” But when I came home the shakes we loaded with sugar! They would not change or do my another shake because they said that I didn’t advise the lady first but I did. I asked to speak to the owner and the lady said she was the owner and that they will not redo my shakes. The owner was extremely rude and treated me that I can put and say whatever I want about her business! So I am! Just because you are the owner doesn’t give you the right to treat people the way you did! You attacked my son when all he did was asked for a different shake because it was too much sugar! This is unacceptable! Why open a business if you can’t provide Steller Customer Service! Never again will I go back! And if you are reading this just know this bakery is not following any rules about COVID!