Let’s put it this way, kids infiltrate this McDonald’s by skipping school and not one employee is reporting this. As high school Drop out rates are steady climbing this is an invitation for those kids to halt them from growing. I ordered here to view the indoor aspects of McDonald’s mobile order services provided and I have to say they are doing a poor job for what they’re getting paid. I ordered this at 12:21pm whereas I was not able to receive my food(table service). I had to go the counter and I spoke to one of the representatives who stated she was off but still behind the counter needless to say I had to loudly speak to obtain my food without going behind their counter. I got my food approximately 15 minutes later, they did not bring it to me and they were serving the skipping students instead. With that being said I sat down I took a look at the beverage my guest obtained from his order 98% of the cup was with ice. Now, the kiosk does not provide the option for no ice, Iight ice, or more ice. So, I went to the counter and asked for a refill on his beverage to whereas I was declined with no explanation whatsoever, my guest attempted to ask for a refill and was shortly rejected. When purchasing a fountain drink regardless of your no refill policy, you are purchasing the beverage not the ice. So to many who order here beware there is soliciting children around and poor customer service. I don’t expect much customer service from a fast food joint, I do expect them to do the job they’re getting paid for.