Starbucks — Restaurant in High Point

IM POSTING THIS HERE AND ON THE TARGET REVIEWS

Me and my friends was recently here on February 24th in the A.M. There was a queue of a line and there was one barista. We were hesitant at first as we had large order. But she handled it really well and did an amazing job. She was multitasking making drinks, taking orders whilst making other people's drinks, putting food in the bake oven and she was super friendly, patient and professional. She did amazing on every last drink. That was the best cold brew I've ever had at any Starbbies and my friends also said how amazing their drinks were when they tasted theirs. I asked her how long she's been a barista and she said only a few months but her drinks tasted like she's been doing it for a while. She credited one seasoned coworker who she said trained her the best out of everyone there.

We will definitely be returning! I didn't get her name unfortunately but thank you so much girl. I'm only disappointed we didn't have cash on hand to tip her and there was no tip option available when we paid...

This isn’t usually where I frequent for coffee. The coffee was good, so no issues there. Nonetheless, I think the customer service could improve. As I told the barista my order, I made it clear I would be using my Starbucks rewards app. There is no scanner by the pin pad for the customer to scan themselves (at least one I could I see), therefore the cashier has to manually scan with the wand scanner (on their side). Since the cashier was aware of the points app, I think she could have taken the extra step to say “I would be happy to scan the points for you.” This would have made me less prone to overlook this step before paying...

Tall and fat African American, guy working was incredibly rude.. We walked in at 730 after shopping and he was stacking chairs. We asked if he was closed and he said no.. walked into the back yelling omg .. they close at 8 so I’m not sure why so upset.. after 5 min he came out with a look on his face of disbelief.. I took my family and went to Dunkin’ Donuts .. better...