Whit’s Frozen Custard — Restaurant in Highland Heights

After visiting the Lebanon location on Mother's Day we were happy to find a location that wouldn't be out of the way for us. Unfortunately, the experience was not the same as Lebanon. For starters, there was no old-timey feel as it was sharing a location with Donato's Pizza and had zero character. Secondly, the only place we could sit outside was in front of another restaurant a couple suites up. Biggest of all, I don't know if it was because of our selections or something else but the custard was not good at all. Perhaps if the custard was good we would have gotten over the other things, but it wasn't. I'm leery about...

This store is shared with Donatos and they also apparently share the same lone worker. Walked in and there was a couple waiting to buy ice cream in front of us. Waited about 10 minutes and they gave up. The one worker was too busy arguing with a customer on the Donatos side to where he couldn't serve us. We waited maybe 5 more minutes and him and the customer were still arguing so we left too. We've had Whits before and it's great. I would highly recommend it... just not at...

Walked in after dinner and a young girl was mopping the floor (2+ hrs before close mind you). She looked at me and looked back at her mop and said not a word. She then walks over and stands in front of the register staring at me. Awkwardly, I just start ordering since she still hasn’t said anything. I asked for a banana split and she said “we don’t have strawberries”. Probably the worst service I have ever received at Whits. I’ll continue to the one in...