Chop Stix — Restaurant in Hokes Bluff

On Sunday August 20 I stopped by there passed 5:30 after a trip from Georgia. We’ve seen a friend of ours who tried this place a week back, so we decided to check this place out for ourselves. I dined in with my parents in this location. Well when we entered inside and we saw the condition of the wooden tables and chairs, they were of pretty quality. But it needed to be cleaned a bit more. Once sat down we started looking at the menu and I decided to have the chicken Lo Mein and my parents had the chicken with rice and mixed vegetables. Well when they brought the food to our tables it came with a porcelain bowl which we admired the idea. The food was very good and so were the egg rolls. The AC on behind us was on low when we were there, but it was a bit annoying because their was a buzzing sound constantly. However their was a fan on display. There could be a disappointment due to the reason about the wait time waiting for and the fact that only one person is working there. What I find interesting in this location unlike other Chinese restaurants is the fact that not only do they serve food but also frozen treats as well. From snow cones, ice cream and milkshakes you won’t find that in surrounding areas outside or in around Gadsden. I would say it is one of the okay standards Chinese place in comparison to...

Came here to have some Chinese food since it’s the only local Chinese place. We waited 15 minutes at the window while everyone in the kitchen looked at us and ignored us. We were confused and went to the car and decided to try calling and no one answered the phone. It was our first time and I thought surely there had to be a logical reason like very short staff or something of that sort although that’s still a stretch. We noticed there was a sitting area with a window so we stood at that window instead and rang the bell. Nobody came to assist us for another 15 minutes. There were 3 young girls who were sitting inside and one actually ended up being a young worker (possibly family member or daughter) who after saying bye to her friends, walked right past us into the back and started working without even acknowledging our existence. It was not only a terrible customer experience but also a very odd one. I can’t imagine why anyone would treat customers that way but it was enough for me to not ever...

We visited Chop Stix because of a 4.8 overall rating and the glowing reviews. We were very disappointed.

After arriving, we discovered this is a takeout place which has a small dining area for those who choose to eat in. We chose to eat in. There were three in our group and we all ordered different meals most of which were thrown away uneaten.

Our meals were delivered to our table in aluminum trays with no dividers to separate the meat/sauce from the rice. An egg roll was placed on top of the rice. To reinforce the fast-food atmosphere, there were no plates and only plasticware was available.

Most of my chicken was so crisp I could neither stab it with my plastic fork nor cut it with my plastic knife. The rice which was served with the meal was yellow rice with onion bits and a few green peas to simulate fried rice, I suppose. It was not good either.

I realize this review contradicts the 4.8 overall rating mentioned earlier, but we disliked our experience so much we...