Round Table Pizza — Restaurant in Hollister

We stopped to eat at this roundtable with our son and his service dog. As we seated ourselves at a table, the owner approached us and told us we couldn't have our doh inside because he wasn't on a leash. I explained to her that he is our son's service dog, and she immediately asked us for papers proving he is a service dog. I mentioned to her that it is against A.D.A. federal law because there are only two questions you can ask. One question is, is he/she a service dog and second what service is the dog trained to perform. Service dog's do not require paperwork, nor do they need a service vest to identify them. This is A.D.A. law. We also pointed out to her the leg my son lost while serving his country in Afghanistan. She clearly is not educated in the laws that protect disabled Americans and their service animals. She can actually be sued for refusing to allow my son's service animal in her restaurant and asking to see papers to prove his dog is a service animal. She could clearly see my son was disabled and yet chose to act highly unprofessional. She should read up...

Tonight has not been my best experience. I went out to eat with family, first we had asked the cashier if he could clean a dirty table with trash and dishes everywhere in the party section only for him to say he didnt have time to clean the table. So i asked for a rag to clean it myself, so i had to pick up everything from the table and take it to the cashier area. So when we had finshed eating around 8:30 and they had started to clean up the party area and putting chairs up on the tables. As they were cleaning they had taken food off of our table we were planning to take home without even asking. After they just stood there looking at us waiting for us to leave So they could pick up the rest of chairs in the section. Meanwhile the other 75% of the restaurant had been remained untouched. So i go to ask the manager what time they close and to explain the situation and the only thing he responded with is that they dont kick/rush people out. We recieved absolutely no apologies from the employees nor...

Insane! Last time we ordered it was for delivery. Pizza, garlic twists, red sauce. We were told about 50 minutes from call to delivery. Nope! After an hour we called....it’s on it’s way. Nope! It took close to 2 HOURS for our pizza. And with hungry toddlers all over me to eat, we were not given our red sauce and forgot to ask (we shouldn’t need to ask for any part of our order)so I called within about 45 seconds of him leaving to have them get the driver back. Nope! Over an hour later 2 different drivers show up reward us with a total of 3 sauces! Service use to be so good, mistakes happen, I know that but this wasn’t just a mistake. This is simply poor management and an “I DONT CARE” attitude. But when I’m spending over $40 and still giving a decent tip....NO! You be prompt! You be courteous! YOU make sure the food is perfect and together before you leave! NO compensation at all other than 2 extra sauces!!! Should have offered the next meal at discount! Love the sauce but...