iRepair 831 — Local services in Hollister

I took my daughters phone there to have the screen replaced Twice in six months The” Off market brand” screen That they assured me was durable it’s definitely not durable! Screen cracked within three days I took the phone back and asked for a replacement they refused They wanted to recharge me the full price Again.. My biggest complaint is that during the replacement of the screen they completely Factory locked my daughters phone, so what was not backed up to iCloud Was lost indefinitely I was very upset that they did not warn me about this ahead of time that the phone could possibly get factory locked while they replace the screen..So we lost Precious family photos that can never be replaced! They didn’t seem to care too much about it very rude I don’t recommend anybody going here… I just edited my post in response to the Owner I dropped the phone one time it shattered on day 3 I brought the phone back You claimed to have offered a “large” discount Wow $10 No You were not helpful in finding a solution other than pay full price again! and you were completely...

Amazing Service and really friendly. Went in one day and asked about getting the screen fixed, we ordered the screen and they said they would give me a call when it arrived, it arrived about 3 days later and they let me know I could go in anytime and they would install it. Was not able to make it in that same day but did go the next day and the guy who installed my new screen was really nice and made friendly conversation with me the entire time. He was done in about 15 minutes and even thanked me for the tip I left. All around a great business and the two guys that helped me both on different days were really nice and welcoming. Will be coming back for all...

Last minute fix. Went into shop at almost closing. The guy behind the counter very helpful. Looked at my phone and looked up part in stock. He had it so instead of telling me he didn't but could get me one first thing in the AM. He told me the truth and did an awesome a careful job replacing the screen even repaired the part that should have been fixed the last time I took my cell phone to have it repaired....