First let me say the lobster was good but on the flip side customer service was the worst… so last time I was there I had a sample and decided to try the OG. First I didn’t know and no one told me I had to pay on the app. The guy ask me if I ordered. I told him no but I need two of the OG’s. Remember that’s $25 a sandwich, this guy goes back with one and says “ I only saw one ordered “ I told him “what you mean I asked for two” Him: “ I saw only one order, how did you order” Me: “with you” Him: “put your order in the app” Me”really “ Him “I’ll just make another sandwich “ Me: “don’t make it I’m good” So I ask for two you in return give me someone else’s order and then going to make me another one I’m good sir….. but that’s not the main reason why you get 1 star…..
So this same guy, I’m sure he doesn’t know the correct way to handling food. Because I saw him make the food, go to the back with the same gloves touch the lock on the locker and other items then turn around and go back to touching the food. WTF …. The only reason why I noticed this because I’m an inspector and I see shit and that was a major no no so let me say yes the food is good but if you can’t get proper food handling down pack. The min people start get sick I will be sure to point the finger...
Read moreMy brother and I were in town and checked out the farmers market in Hollywood which was super cute and had a lot of cool little shops and stands. We saw the Trap 954 front and center right when we entered the market area. Everything in the menu looked great but I went with the OG because usually if you see that on the menu that probably means it’s the best, right? Anyways.. it did not disappoint even a little bit. The lobster meat was perfectly cooked, super savory and delicious and there’s just a little butter and and a fresh lemon wedge to give the lobster most amazing flavor. The brioche bun was a great complement and was crispy and buttery. I’ve enjoyed lobster in Maine several times and this was honestly a lot better than the lobster rolls you can get there. Loved the chips too, you can’t really go wrong with salt & vinegar. The customer service was fast and friendly and we were also lucky and met the owner Ray, he was so cool. I love supporting small business like this. If you’re in the area, and craving some bomb lobster...
Read moreRay is a very nice guy. I think the 5 reviews are friends because his lobster rolls sucks. You get shredded little tiny pieces of lobster. There wasn't one bit of celery or salt or pepper and if they did use mayonnaise it was watered down and sprayed on. Regarding the quality of the lobster it was frozen and water soaked. Really it had no flavor, water soaked. Ray has it right with the roll to use for a lobster roll. All of that said, I spent $25. It's a good full 2" shorter than every other lobster roll you might be comparing it to around town all of which seem to be $25. So this girl is feeling a little over-charged. Sorry Ray you're a really nice guy so I will tell you to squeeze the water out and add a creamy mayonnaise, chopped celery, maybe a little celery salt and some Chesapeake old Bay seasoning. How do you get off charging the same price as a full service restaurant in downtown Fort Lauderdale without any a restaurant costs and its'...
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