After waiting nearly 10 minutes for the truck in front of us to get his order of three drinks, we ordered a 20oz iced nonfat raspberry white mocha, and a 16oz hot nonfat raspberry white mocha. The barista looked at me like I spoke a foreign language, then said they were out of nonfat milk and only had whole milk (based on the jug she was holding, she meant 2%). I said that was fine and I paid what would’ve been the total for the 20 ounce and the 16 ounce. We then received a 16 ounce iced choc mocha and a 16 ounce hot choc mocha. Regular chocolate, not white chocolate, and no raspberry flavoring in either. And there were weird sugar crystals in the bottom of the iced one. After she handed them to us out the window, I sat there waiting for her to come back because I was going to ask what the drinks were, but no one ever came out to the window so...
Read moreI ordered a frappe and it was barely cold. I understand that it's a blended drink so there will be liquid but this was all liquid and no ice. It was like she made the drink with super hot liquids and poured it over a cup of ice and it had all melted immediately while she made it. So it looked like a mud puddle in a cup and was completely melted when she handed it to me. I also ordered 2 small steamers and the cups were cold to the touch when she handed them to me. The drinks were not even luke warm. The barista was nice enough but the drinks were not worth the $24 I spent on them. Will not be going back. (I also got a ham and cheese croissant for my daughter and she said that was luke...
Read moreCOUNT YOUR CHANGE! Handed the girl a 20, got change for a 10, and it was obvious by her response when I pointed it out that she was well aware of it. Think about that: swiping an extra 10 dollars on every mocha sold would put hundreds of unearned, untaxed, stolen dollars a day in her pockets. I have no clue why we still gave her a tip! Next time, I'm intentionally paying with a 20 and counting my change carefully... and if this happens again we're going to have an indepth conversation. Homer is a great place full of friendly, trusting people... taking advantage of that trust is a ROTTEN...
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