My husband and I decided to dine at Zippy's Koko Marina. It's about 3 or 3:30pm. We went into the restaurant to dine as we had 2 hours to wait before our movie. We are waiting to be seated at the host station. No one was there. Then, an employee from the counter on the left comes around, walks right past us into the room on the right asking someone.. "are you the host?" And asks again. Then a giggle from more more than one person. About two minutes later, a waiter from below waves me over and seats us. I mentioned to my husband that it's nice to be seated at the window looking out into the bay.

So we sit, peruse our menu and make our decision. Then we wait. And wait. And wait. And wait. Its not even busy . 6 tables were occupied in the entire restaurant. Then the unimaginable takes place. A large family group arrives and is seated behind me. I thought to myself " oh Lord please don't serve them before me" and then it happened. The waitress started asking if they wanted something to drink like tea, water, juice, etc. I couldnt take it anymore. I stood up asking for the manager who was a few feet away. I was flabbergasted and explained what happened. His response was "Were you taken care of"? Are you kidding me??? I told him no that I didnt even get a glass of water! So he said that he was going to come help us himself in a minute. I had already waited long enough and didnt want to wait any longer. So i left and he said..."have a nice day". I observed 4 female, 2 male and the manager Sam Kojiri. It wasnt busy at all to warrant that kind of treatment.