Wendy's — Restaurant in Horizon City

Bought a single patty, single cheese hamburger with Baconator fries and a large, (free refills) Coke Zero, ($9.35). If you choose to dine in, when you enter this smallish Wendy's stop at the first counter. You can choose to use the electro-board where you press to request your meal action. However, if you are using a coupon, you need to wave to the front counter for help. See photo for the "When-Does?" interior layout. This was my first visit and I walked in and went to the pickup counter. How was I to know the standard operating procedure (SOP)? I suggested to the young manager to have a sign letting folks know to stop and use the first counter to order. I stood at the pick-up counter for 3 minutes before I had to speak up to get my lunch-action moving. The hombre's bathroom was new and efficient. The hot-air hand dryer was "on the blink." I did a don't ask, don't tell because the auto-towel gizmo was pushing its product like a champ. There is also an outside vanity sink with auto soap and hot and cold taps that allows you to wash your hands w/o having to wait for bathroom access. Nice touch. If you snorkle and wolf down your meal and get all gooey, sticky and slob-looking, this self-standing sink will bring back your inherent beauty with H2O and soap. Your soda pop is self-serve Coca-Cola products. The touch screen lets you select various options. I tried to use a moistened napkin to click-create my drink but the touchscreen did not respond. I was trying to keep my fingers from getting koodies. You can mobile order and also traverse the drive-thru. There were no flies becuz the interior had one of those fancy Eco-System bug nuetralizers. The free Wi-Fi was not the fastest draw in the West. My burger had too much tart secret sauce. Next time I am gonna request a dry patty. Overall, Wendy's...

This is by far the worst Wendy's that I've been to in my whole life. I went through the drive through for breakfast and we had a couple of problems with our order. First, the service was so slow, it even took us well over 15 minutes to get our order. Second, the staff here don't seem to understand what a combo meal is since I asked for the combo meal only to see that the staff was putting the order in as a sandwich and not the combo. When I asked if what I was ordering was a combo meal, they said yes, even though they weren't even putting it in as one. Based on what I have seen here, this is the first and last time that I will be visiting this place and all because of the very poor management and the slowest service that I have seen though a drive though window. If you want to visit a better Wendy's, go to the one that is on Eastlake Blvd.. Do not visit this location, it isn't worth your...

I am literally vivid at the moment!!!! I am allergic to milk/cheese, I ordered a burger without cheese, and still got it with cheese. Drove back to speak with the manager and let them know the situation and about the horrible customer service we received. Got a new burger and can't believe I trusted in them to get it right!!!

BURGER HAD CHEESE AGAIN!!!!!! And wasn't even the same burger that I originally ordered.

I have worked fast food and customer service and I am extremely disappointed, and angry! I tried calling so many times non stop and can't even get my call answered. Worst experience ever. No way I am driving and wasting my time again, but what a waste of money. Didn't even get to eat.

If you come here MAKE SURE TO CHECK YOUR FOOD. Couldve had an allergic reaction if I didn't check. So upset!!! This was on 3/30 between 8-9PM.

Worst...