Smokin' in Style BBQ — Restaurant in Hot Springs

highly regarded spot in Hot Springs. One of the only establishments we found open in HS on Sunday. Line of twenty people waiting and numerous tables filled with the after-church crowd. Staff was handling the rush well but still a goodly wait. The menu was mostly typical bbq items except for taters as big as your head and BBQ spaghetti. Plus Turkey Legs! Didn't have any of those and instead opted to share the humongous sampler platter of pork ribs, sliced beef brisket, sausage and pulled pork with sides of baked potato salad & green beans. Also added some mustard potato salad. The best of the meats was the sausage with a mild flavor profile with just enough seasoning. Pork ribs nicely smoked but a tough chew. Beef brisket sliced quite thin, easily dried out so needed sauce for moisture. The honey sweet worked well for us. Pulled pork was fortunately not drowned in sauce. Had a good smokey flavor but without adding at least some sauce it was dry. Baked potato salad-sour cream, bacon, etc-was a win but mustard potato salad unremarkable and green beans overcooked. I hope the chocolate pie wasn't made in house because while the filling was light and flavorful, the crust was dry and crumbly. You may have a better outcome to your meal on a day other than Sunday as I am sure it’s hard to keep up the quality serving that...

My family and I decided to visit this establishment after reading the great reviews. The quality of the food was very good. The ribs were some of the best I have ever had. The fried catfish was a little under seasoned. My children ordered the barbecue nachos and they were good as well. I gave the two star rating because of the customer service. We had to wait several minutes to be acknowledged and for our order to be taken by a less than enthusiastic cashier. Literally, from the time we walked in until the time we ate our last bites of food we were stared at by the staff and patrons. We are African American, and I grew up in Arkansas, but I have never witnessed this at a restaurant, or anywhere else, before. My children kept asking me why we were being stared at. I just told them that they must like the way we look. Every time I looked up from my plate there was a Caucasian patron or member of the staff staring at my family. They didn't say anything rude they were just staring. It was as if I had been transported back in time to the days of segregation. It really made us feel unwelcome. I noticed there were several African Americans on the pictures I saw while reading the reviews of the restaurant. I couldn't help but wonder if they had the same experience. Needless to say I will not be visiting this...

Typically I don't leave negative reviews, but the service here was so poor that I felt it necessary. First, I sat at the drive-through window window for about 15 minutes waiting to order. Thinking that it might speed up service, I went ahead and called in my order. When I finally made it to the front of the line, I attempted to tell the woman at the window that I called in an order and she cut me off and asked for my name. I gave it to her and paid for my food. She then tells me to pull around to the back and they would bring it to me AFTER she had taken my money. She was very rude, but wanting to be nice I asked her about her day before pulling to the back (mind you none of the other approximately 4 cars ahead of me had been asked to pull to the back). I waited another 5 minutes and the woman comes out of the back door and asked me to repeat my order to her, which I did. I still waited another 2-3 minutes for my order. I would also add that while I was waiting at the back door for my food, no other cars were sent to wait for their food their behind me. Now, I'm not certain why I was asked to pull around to the back to pick up my food....but I can say that no one else pulled behind me while I was there. If the woman at the window on Sunday was not ownership or management, then they need to be aware that...