Dish Society — Restaurant in Houston

The service here is terrible. Went here with a friend around mid-day on a Saturday. They were still in brunch hours but didn't have many patrons because it was later in the day. My friend ordered beignets only to find out there were none. She ended up ordering pancakes with no fruit on top. We went to sit down and most of the tables had not been bused. There were random plates and dishes on many of the tables. We ordered coffee and they had a coffee dispenser at the bar but there was no creamer or sugar anywhere near it. Finally we sat down. I ended up receiving my food first (I had ordered the omelet). My friend waited close to 30 additional minutes to receive JUST PANCAKES!!!! I personally think it was because they had forgotten she had ordered anything. When she was ordering there was a lot of chattering and side conversation going on at the register, more like a social setting instead of a work establishment. Finally when she got her pancakes, the order was incorrect. They had fruit on them. The manager gave her coupons for free beignets which was nice but it does not make up for the poor customer service. Many of the employees had their phones on them and were using them in the dining establishment and the kitchen (which you can see through the window). Many of them were holding side conversations and oblivious to the fact that they were at work. Most of them ignored the patrons. The food is fine but they really need to work on...

DO NOT EAT HERE!!! They profile and judge you and then ignore you as if you don’t exist. I will NEVER patron this location again!! The only thing I appreciate about this visit was the newly hired hostess who disclosed that she was new and still learning. However I notice I didn’t get a receipt after spending $75+ dollars. I asked the host and she had to ask the “tenured” host( this is when things get appalling). First neither one knew the receipt machine had been out of paper all morning…so if I wouldn’t asked how many more customers would’ve gone with out one. Then I’m assuming the male manager on duty told them to find it in a cabinet right next to the registers. After it took both host to load the receipt paper. The new host told them I was number 8… so the “tenured” host handed me a random receipt… I politely said it’s not mine. Her response, “THATS THE RECEIPT FOR NUMBER 8 SO THATS YOUR RECEIPT” no mam this isn’t my receipt, “YES THAT IS YOURS” …you ever heard the expression “loud and wrong” that was her… mam how are you going to tell me what I ordered and paid for…maybe I was profiled and she assumed that the $20 just had to be mine. All in all she was rude and disrespectful. NEVER AGAIN!!! I will visit the many other locations...

I used to loveeee dish society when I was in undergrad. It was a staple and I took EVERYBODY I knew here when they would come into town. I came back to visit a friend and everything has changed. The drinks are smaller, the portions are WAY smaller. They barely gave my friend any grits with her shrimp and grits order 😭 it’s a GRAIN, it’s not that expensive. Servings used to go to at least near the edge of the plate and now it’s about a ladle’s worth in the middle and tail-on shrimp. My chicken and biscuits order (that I usually swear by and order almost exclusively) was more bread than chicken and the chicken was cut was a lottt thinner than I remember. There also was enough gravy to cover the top and look like it was a lot, but I realized once I started eating that it was only enough gravy for ALMOST one of the two biscuits. I didn’t finish my meal. My third friend also didn’t finish hers (some kind of salad) but she didn’t take the rest to go. The staff were alright but I don’t think I’ll be returning after such a disappointing dining experience. Maybe I’ll forget about this and try a different location but in the meantime I know I’ll have better luck at Lola’s diner...