JuiceWell — Restaurant in Houston

Today my wife and I had an unpleasant experience dining in at your 3773 Richmond Ave. #1B, Houston, TX 77046 location. After our couples massage we googled wellness juice in the area and Juicewell was a top suggestion. So we were excited to come but when we walked in we were not acknowledged or greeted, being our first time, we didn’t know the process. We basically figured it out as best as possible. The two young ladies in the front, Gwen and Nicole, were wrapped up in what appeared to be a very deep conversation, made eye contact with us and did not stop their convo to ask if we needed any assistance. 1st red flag. We filled out the form and ordered an açaí bowl anyway, again we were trying to replenish our systems. Before purchasing Nicole did inform us they were out of coconut meat and asked if we wanted to substitute for the coconut flakes. We agreed to the substitution. We asked for a strawberry and mango blend, with peanut butter, strawberries, blueberries, extra granola, and honey is what i remembered (ticket with the name Joy) along with other items (which were fine to my knowledge) We decided to sit outside. Gwen brought the açaí bowl to my wife, I began to notice as she was eating it there weren’t any strawberries, no strawberry and mango blend, no peanut butter and I took it back in to have it made correctly. It was as if Chelsea knew she had not properly made our açaí bowl as she greeted me with a “something wrong” as soon as I had walked back in. As I began to ask for a remake she took the bowl out of my hand and she started to gaslight me as if it was my fault she didn’t do her job. She put the strawberries and peanut on my bowl but I wanted a brand new açaí bowl ordered the way I paid for. Due to her energy I just decided to get a top and take my bowl to go. I really didn’t care for their attitudes and you never know who your customers are. With that being said I do not believe this is the way the creator/owner of this establishment wants his first time customers to feel! I hope no one else has to experience this lack of...

I've been to juice bars in places far and wide, and this is the real deal. I've tried most juice bars between Austin and Houston, have even owned and operated one, and I can vouch for this establishment's quality and authenticity.

The green juices are well thought out. They have an excellent and balanced flavor, as well as all the nutritional ingredients. While the prices are in line with other juicery's, you definitely get what you're paying for here. Fresh, healthy, delicious, and consistently made juices, and acai bowls. I have not tried the smoothies yet, but have little doubt they will equally impress.

After speaking with the owner, I can tell he is hands on, knowledgeable, and clearly maintains a high standard for his products.

I have finally found a juice bar that I can honestly say has met my highest standards for this type of establishment. I have not said this about any other juice bar I have been to. Best of luck to the owner, and please continue doing what you're doing. Maintaining this level of quality while maintaining profits can be difficult, but I only hope that word will spread and business will boom so you can retain your business...

This place is real nice with the bowls. I have been here quite a few times and customer service was just trash and some people looked unkept and their hair is all out over what they are preparing and they couldnt really say much about menu items except, “oh thats a really good one.” But there’s a new girl there, brown skinned with glasses, Im almost certain her name is Kris, she really knows what she is talking about, from what certain ingredients are used for to whats good for hangovers or if you simply just wanna go by taste. Great recommendations. I do applaud her for keeping her hair covered even when she doesnt have a hat or hairnet on, I am always seeing her wash her hands and wipe down counters and tables, and when she makes product its always consistent. One thing though, I asked for a juice that they didnt have ready and didn’t appreciate the look she gave me but I understood it was really busy, but in her way of apologizing she offered samples of everything she made while I waited for her to service other guests, and did it all...