Panda House — Restaurant in Houston

I gave this place 3 stars solely because of the great service. The waitresses here are awesome and on top of everything. I had high hopes but the food was just horrible and I don't say that lightly. I had the Mongolian beef and it was so salty I honestly would have sent it back if I weren't in such a rush. I'm a person that puts a lot of salt on my food and even I could barely eat it. The chili sauce on the table had a foul smell so I didn't use it and the bathroom had dust and mold around the air vent. As someone that is allergic to both, I left and found a restroom elsewhere. I've heard good things about this place from others but I wasn't impressed with my first time here at all. Hopefully they were just having an off day. I may try it again but it won't be...

My family tend to order for pickup at this location. Usually, they are precise. Approximately a month ago, the young lady that took the order wrote it down wrong. When my wife got home with the order she noticed it was wrong. We live 18 miles from the establishment. So going back immediately was out of the question. My wife call and spoke to the owner, whom proceeded to argue with my wife, eventually agreed to make it right. Tonight when we called to get the dish that was promised and others as well, and she argued about the order once again. With customer service like this, I don't believe we will use this...

We got it just before they closed so maybe that is why I didn't like it. I got the cashew chicken large meal to go, egg drop soup, and crab rangoon. The portion was really big, so that was nice, but the chicken was so salty I had to drink something sweet to help balance the taste. The egg drop soup tasted okay. The overall factor is it is chicken noodle soup with egg whites added! There were chicken bits in it, and people are being charged $3 for chicken soup. It was very frustrating how little effort is put in to actually making egg drop soup...The crab rangoon was good, but I won't eat...