Were to begin with this one. I grab lunch at this location about once a month, but I don't think I'll be going back. Order accuracy is probably ~75% in my experience, meaning that they get my order wrong 1 for every 3 times they get it right. I had a card that the chip was a little picky about reading correctly, especially when used in a worn card reader. The lady at the window told me my card was "declined" so I had to use another card. I then had to take time out of my lunch break to call the bank and figure out why the card declined, only to find out that the card was never read. Something is very wrong with the soda machine in the drive thru. For over a month, ordering a "regular coke" will get you something that has a bunch of other flavors mixed in, and does not taste good. Lastly, the last time I was there on April 12th, there was a black SUV waiting just before the order box, who pulled forward to just before the window until I pulled forward. They then drove past the window, circled the building, and parked just before the order box again. This was very suspicious, and might make some people feel unsafe, but I think they have someone tripping the drive thru sensors to manipulate response times at the drive thru. I think I'll just drive a little farther to a different location where I can get what I...
Read moreDO NOT EAT HERE! I purchased food through the drive-thru at the Mangum location. I got home and discovered that they served me a RAW chicken sandwich. It was totally uncooked inside! I nearly threw up! I returned to the Wendy's asked to speak with the manager, she didn't say anything, she just looked at the sandwich and then walked towards the cook... I guess she assumed I wanted another sandwich. She didn't even apologize! I told her I did not want another sandwich, I wanted my money back. She showed the sandwich to the cook, and it didn't look like she said anything to her either. She then called a second manager to help her figure out how to give me a refund. It took forever! I finally told them what the amount was and they pulled the money out of the register! UGH! The second manager gave me an insincere apology as she handed me my refund, the first manager never said anything! During this time while I was waiting, I observed that the restaurant was filthy and had fly's flying all around the counter and service areas. Disgusting! To top it all off, there was a toddler (3-4 yrs old) behind the counter who was unsupervised and getting into stuff! He could get seriously injured in that kitchen! I don't know what is going on there, but if you value your health, do...
Read moreThe food was a little under the quality im usto at a wendys, service was terrible I came in because there was a event nearby and the staff was sleeping in the dinner. I was able to go to the restroom with load shoes and video playing on my phone trying to see if someone noticed me but nope nobody did. I came back to the counter and after 3-4 minutes of been ignored the manager took my order while been on the phone txting anf hearing audios. I was 2 times on the register to see if maybe she had a emergency and was a distraction the first time but the second time she was paying for attention to her phone than to what i was ordering. Also when she was handing me the receipt she was giving someone elses because she was not paying attention. (Again this was the manager) when i headed to the lobby the the tables all had cup stains and the furniture is all torn up from the buttom the caped is also so dirty you can see the dinner hasnt been cleaned in a while. The kitchen is the only place that...
Read more