After nearly 30yr away, I return to this well-acclaimed restaurant, only to be quite disappointed by the fish sandwich plate. The top-bun corner was partially torn off, but I hadn't noticed it when a different waitress left the plate as I had my glasses off and was pondering something. I didn't feel like calling the plate in on a suddenly-busy Saturday late afternoon, so just ate what there was (hoping it had been made in a cleanly way). My main waitress seemed distracted even when I first arrived, myself alone and quiet, but she & the other squadron of waitresses really started to buzz around like bees about 20min later when the place suddenly got slammed. The fish filet was good size, but it wasn't very hot (lukewarm), with not a memorable taste, and the partial bun was rather stiff. I kept wondering why the majority of American society has become so unhealthily obese and accepting of subpar food and service, yet almost forced to always tip. The main waitress, a young student probably, was a bit too flippant for my liking -- letting me wait as she tended to a table of 4 large women who were wishy-washy and wasted time. Disgraceful on both sides,...
ย ย ย Read moreI have ordered food from here and they have delivered my food 10+ times. Called today and took my order and called back and said that they don't deliver to Masury from Hubbard. I let her know that I've ordered delivery many times from their establishment and she said that the delivery driver they had today never delivered to where I live? Does he not have GPS? The reason why I ordered delivery is because I am on bed rest and cannot drive and told her this. I was very polite. She did not seem to care whatsoever. I let her know that i was disappointed in the customer service i was receiving and was going to most likely give their establishment a bad review. She said "OK, have a nice day!" And hung up on me. LOL ok.... Here is my bad review I guess!! Won't ever get my business again! A restaurant who does not care about their customers should not be...
ย ย ย Read moreI would not recommend patronizing this location, if you are lucky somebody answers the phone and says "HELLO?" rudely (after 3 phone calls . . .) I asked if this was Belleria? and was hung up on, no "thank you for calling Hubbard Belleria" The pros: They have an amazing pizza sauce flavor and lots of great mozzarella cheese The cons: they don't make their own dough (I know from when my best friend worked there) and it is always spongie and undercooked.
I guess I'm going to Uptown Pizza for a better experience and pie!
This is what happens when you have teenage girls running the front of your store front. I guess they are too busy or simple minded and the owners too. Save yourself anguish and go somewhere else, you...
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