Dunkin' — Restaurant in Hubbard Township

I'm not sure what's happened here but I've given them 3 chances and they've yet to provide quality food or hot drinks. This time I've got half cooked bacon, 4 hash rounds in the bag, snack wraps that aren't even warm, cheese isn't even melted and a latte that's half full, taste like syrup and to top it off they park me for this order with not one car behind me.

Look at the photos I'm not making this up or exaggerating the quality of food. Coffee in my Yeti that qas made at 530AM was was warmer than this fresh cup.

I'm tired of calling it doesnt make a difference, as they act like you're being demanding irrational customer for expecting quality food. Save your money go to another location, this one is a total waste of money. I'm done throwing away $18 on food that isn't worth $5. Their prices are now comparable to Starbucks too bad their quality doesnt compare. Guess napkins are optional here too or cups that the lids fit.

Good thing they are located by a truck stop, plenty of new one time customers but this local girl will not be back. You can get a better cup of coffee or food at Truck World's Shell station.

As a FYI I called corporate customer service last visit after the last visit and being told their food was made to quality standards. Corporate said that the owner of this location or manager would call me back within 3 days. Never...

I don’t normally write reviews but the attitude of the gentleman here and the teenager who made my drink just now was disgraceful. I drink iced macchiatos from dunkin as much as I change my infant. Literally several times a day. They always look exactly the same no matter what location I get them from. Espresso on the top oat milk on bottom, unstirred. I said to the young lady at the window whom was actually very pleasant “let me just taste it because the color is off” the man came over and asked if something was wrong I proceeded to tell him after I took my sip that my drink was wrong as it’s normally completely black on top and white on bottom as it should be and something was off. He said so you want more espresso, I said it tastes like just oat milk he said SO YOU WANT MORE ESPRESSO. Grabbed my drink came back color still off and said in the future it’ll be an extra $3. As I pulled up a simple google stock photo of how my drink looks EVERY SINGLE TIME I get it he still proceeded to argue before I drove off.

Photo is of stock photo, and what I got AFTER he...

My family and I are Dunkin fans… we own a number of businesses as well with drive thru services. We pass 4 different Dunkin’s on our way to our furthest shop. Today we went to Dunkin in Hubbard just off of I 80. While waiting on a long line ( normal, it’s Sunday ), we finally ordered and then in between ordering and receiving, we got a call from our youngest asking for a strawberry donut with sprinkles. When we arrived at the window, I asked them to add the additional donut. I was told I couldn’t do that and if I wanted to add a donut, I would have to get back in line. I asked to speak to the manager and I was told that was policy. I picked up the donut at the Dunkin in Austintown… asker them about this policy and they said we never heard of such a thing! Conclusion…. Speed over customer service and accuracy of order is a system wide Dunkin issue… Clearly an absentee owner policy! With pricing across all genres being what it is… customers...