This place is an absolute mess, in every sense of the word, and I am completely shocked that this location is still open, at this point. I go to this location, a lot, unfortunately, because it is literally minutes from my house. EVERY. SINGLE. TIME. Without fail, they screw up literally my entire order. Tuesday night, my husband and myself made the poor choice to get dinner, from this location. First off, whoever was working the drivethru, was mumbling so much, we could barely understand what he was saying to us, and kept having to repeat what we were saying. We grab our food, and before we even leave the parking lot, realize they forgot my husbands fries. Not the end of the world, but aggravating when it happens all the time. He gets his fries, we go to leave and decide to check the rest of the food. ALL THREE of our sandwhiches were completely wrong. I decide to go in this time, as my husband was furious. They have a manager there, that looks like she's fresh out of highschool, and definitely doesn't know what she's doing. She had all three sandwhiches remade, and her apology, was that they have new people.............I guess that must be the case almost weekly for that place. Half of the staff looks very dirty and unkempt, and honestly, looks like none of them care about the quality of their work......as long as they're...
Read moreThis is a joke of a fast food place, if you're in the Drive-Thru about to place an order and you're reading this,....... leave!!! ...... gun it!!! the service and the food are both horrible I can't decide which one is worse I ordered a Whopper Junior and they gave me a cheeseburger and then told me I was lying and i had a special order she said i was lying about that also and that I didn't order that either and here's the crazy part I had my receipt my hand to prove it .....the manager literally yelled at me and yelled at me loudly in front of other customers until I showed her my receipt but don't worry she stuck with her unprofessionalism and frankly stupidity and she didn't even apologize but she did remake my order it was wrong again ....all I wanted was to add bacon to my fish sandwich, I suppose I could have ordered a side of bacon and added it to the sandwich myself. there is one silver lining to this very dark cloud and that is a day shift manager who is only an assistant should be promoted to the full-time general manager I wish I could remember her name she was the one who told me my Oreo shake wasn't doable because the machine was down but she was a...
Read moreWent to this location to get my husband a Dr. Pepper after getting out of the hospital. Order it at the window, was told to pull around I would get my total there. There was a car in front of me, they got their stuff and left. Pulled up to the window and no one came to the window at first. There were 5 or 6 people standing there. Its pouring rain and finally someone comes over. She says yes. I said medium Dr. Pepper. She looked at me like I was crazy, she said something else but I couldn't hear over the pounding rain. I said I ordered at the speaker. She said how was I to know I'm not wearing a headset and closes the window. Then the other 5 or 6 people were asking what I wanted. She said something. And they proceeded to just stand there. So I left. I don't go to this location because every time we went we had issues, wrong food, old food, rude staff, and I thought how can they mess up a drink. Well guess I found out. NEVER AGAIN!! That store needs to...
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