Papa Murphy's | Take 'N' Bake Pizza

Update: Customer service reached out to me which was nice. Updated the review to 4 stars since they heard me out.

I'm sharing this review in hopes the manager or owner of this location can help with the issue. I would be willing to change the review later. The last two times I've ordered here my pizzas have had issues, and it's from the same employee. Tonight it is 1-6 at 5:30 pm, a high school guy it looks like. Anyways, the first time I ordered a pan pizza the crust was not formed at all and flopped over the sides, I was actually taken aback and I asked him to form the dough a little and add more of a couple toppings since it was so light. He pressed in a few inches and stopped, and then I gave up. This last time tonight I ordered the large 2 topping special, and the toppings were very light. Usually papa murphy's is generous with their toppings but this was at least half the normal, even a third of the normal toppings. Both pizzas were online order pick ups, otherwise I would ask for more or the normal amount of toppings as he was making it. I just want the manager to re-train this particular employee on appropriate topping amounts and how to form the pizza. He's friendly and all, just not great at making pizzas...yet. For me it doesn't make me want to come back as often as the price would not be worth the pizzas the way they are coming out. Anyways, not trying to be mean to this employee, just know he can improve the experience for all customers with a little more training. Thanks!