This new coffee shop located in Historic Pullman was cosy, the coffee and cakes were fresh, and the facility was clean and beautifuly decorated. The take out service was steady and those customers were served without any problem, comment, or incident. However, our small group of patrons was told by the proprietor that the seating area within the establishment was only "for 'our' community." As we waited for our party to arrive, the proprietor made this small group of three women and one man feel very uncomfortable. The reception we received in this famous historic district reminded me of the days when people of color were not welcome to sit, be served, or stay in some Chicago eating establishments. The owner was terse, unwelcoming, and cold. The expression: "This is for OUR community" is clearly a muted yet intentional reference to people of a different persuasion and suggests, because of our color, we are not members of 'her' community. We were not directly denied service but she made it clear to our party of senior adults that we were not welcome to have coffee as a group in her open dining area. She was so intense that we had to ask if she would serve us.
Of course, this treatment could be construed as a violation of the public accommodations provisions in the US Civil Rights Act. Ironically, this happened in Chicago's Pullman Area, a nationally designated historic district that will attract thousands of visitors from across the country and around the world. I was upset, appalled, profoundly hurt, and very disappointed with the reception our small and well-behaved community group received. We are obviously not welcome. My mother would say: "Excuse me - but where are your manners?" I'm sorry to say it seems racism is not dead - only subtle, dormant and muted among a few in the Pullman community.
Pullman's historic Greenstone UMC has always been a welcoming church and many of Pullman's residents are definitely not mean-spirited; but the proprietor of this establishment obviously is not of the same heart and mindset. I hope she will have a change of heart and mind when serving others of other cultures, colors, classes, countries and creeds, especially those who continue to experience bigotry, dog whistles, fear mongering, disparate treatment, racism, and discrimination in public accommodations and employment. I also hope her attitudes and actions will be challenged by her customers, the churches, and the entire Pullman community. This cafe is a welcome addition to our community and we want to...
   Read moreClean space, but that goes out of the window when you treat customers rude. Iâve had my eye on this coffee shop, because I truly enjoy dessert coffee, so I was going to try it, after using the restroom. I was given a lecture before using the restroom, âthis is not a public restroom, I am a volunteer and I have to clean the restrooms and it would be nice if you made a purchase.â I will not be returning to this space and Iâm writing this review, so others can be aware and also management can know that sales are being turned away, due to the customers service that is being given. I visited on...
   Read moreSouth-side gem! âď¸â¨
This coffee shop is SO much more than just a coffee shop- right in the middle of Historic Pullman with a beautiful view of the Pullman National Historical Park, knowledgeable and enthusiastic staff, great coffee, muffins, work space, and tours!
The owners were very engaging and introduced me to the videos playing in the back that focus on Pullmanâs history and the coffee-shop establishment.
Beautiful place to get work done, stop by for coffee with a friend, learn about Pullmanâs history, or just drop in for delicious hot coffee on your...
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