Subway — Restaurant in Hyde Park Township

Unsanitary. Needs to shut down.Visited this place September 22nd,2021 around 11pm. When I walked in there was a dark-sinned pregnant woman with braids who unhappily greeted me. She was preparing an Uber order and there was just one guy in line. What I noticed was that she was talking loudly over the food she was preparing to the customer. I could literally see the droplets go into the sandwiches. There is a state law that all Subway employees wear a mask to ensure the safety of all customers. I had to ask her if she had a mask because she was wearing no mask. She rudely with attitude said “NO.” And dismissed me. At that moment coincidentally another crew member (I think the manager he had on a different color shirt) walks in. He’s also not wearing on a mask. I politely ask him “Excuse me sir, are your employees not able to wear on masks when making subs?” And he replied “I mean it’s their choice” and I had to remind him “Subway Franchise requires all employees to wear masks, it’s an Illinois mandatory order,your employee is literally talking over the food with no mask on ”and this man responds “well it’s up to you if you want to stay here and get a sandwich or you can go somewhere else”. Very unprofessional and unsanitary and I will be reporting this particular Subway for...

If you’re considering ordering delivery through the Subway app, don’t. My order was marked as delivered, but I never received it. When I called the store for help, the employee just kept repeating that the order was already picked up. When I said I was coming to the store to sort it out, he hung up on me.

When I arrived at the store, he kept saying the same thing and wasn’t helpful at all. There was also a language barrier, which made the situation even more frustrating. Nowhere during the ordering process did it clearly state that my order was handled by DoorDash, except for a tracking link. The app’s help button only provided the store’s phone number, not DoorDash’s, so I had no way to resolve the issue through them either.

I had to file a police report and will be disputing the charge through Cash App. I was a regular customer, but after this experience, I’ll be taking my...

I work the late night shift, so having an option for my lunch break was awesome, I've ate from this store plenty of times in the past but this time, Sunday 08-21-22, had me feeling like death, I had bought broccoli soup for me and chili for the hubby well when 6am rolls around I'm throwing up like the exorcist, my stomach was cramping so bad, I was miserable, and sick in bed for 4 days, mind you the hubby ate his chili and was perfectly fine, so I'm guessing the broccoli was old and was sitting there all day, . Subway is one of my favorite restaurants, so I'm sadden to have to steer clear of them,. So much for the...