Guido's Original New York Style Pizza Chinden — Restaurant in Idaho

Dave Portnoy would give Guido's a 1. Maybe a 2. Yes, he's a total tool, but knows his pizza. A New York resident would give Guido's a "eh, it's okay" before throwing the rest away. I give Guido's a 3.

It's not like a Google review makes someone say "let's get pizza elsewhere, I read a (good/bad) review on Google." And while I think the Chinden location has friendlier service than the downtown shop (staffed by rude Boise High and BSU freshmen, plus parking is so much easier), here are my opinions that no one will care about or remember 10 seconds after reading.

Full disclosure - our household used to live in Chicago, the Bronx and Medford Lakes, one of us was stationed in Italy for 6 years, and we visit Queens each year with a focus on food. We know pizza.

1: If you've only had airport pizza in New York then you'll think Guido's is good authentic NY style pizza.

2: If you had tourist trap pizza while doing the Manhattan trip thing then you'll think Guido's is good pizza.

The price is right, portions are good. But the taste is downright generic cheap ingredients with no profile. It's flat. It's not quite cardboard. It's hot and fun to eat. But the crust can barely hold a basic cheese and basil slice. It's too thin at the end. Total flop. Guido's is to New York pizza as Taco Time is to a Mexico City street vendor with 40 eaters in line.

As a business owner I wouldn't change a thing because Guido's will continue to sell a boatload of pies to anyone who said "yes" to the #1 and #2 or for families that enjoy the social aspect and excitement of having a giant white box of pizza brought over. It's a cool thing to be part of!

But we as diehard pizza eaters can't find any sweetness, no bite, no cheesy hit or subtle sour (in a good way). I doubt the owner reads these, but he/she/they need to revisit what a real NY style pizza is to refresh their memory and why they're in the business of selling slices and pies. But, again, why should they? I'd guess 99% of locals have not eaten good NY pizza. Dear owner(s): Go back to Brooklyn. Spend 3 days eating.

In my opinion Casanova's pseudo New Haven style Margherita (not available by the slice) is closer to a true NY style pizza than Guido's.

We will wait for a trip back East before having pizza again. Guido's is pretty good when it comes to "Boise pizza", but as a "NY Style" pizza it's...

STEER CLEAR OF THIS PLACE!!!!! If I could give a negative 10 star review I would. My fiancé called 2 times just to have a guy answer very inaudibly, which he still tried to work through giving the person the benefit of the doubt...it sounded loud from the other line maybe the noise didn’t help. But when he tried to put in an order, he was almost immediately hung up on, before he could put in an order. The 2nd tinge clearly said, “hi I think you hung up on me? I was trying to put in an order.” Then he got hung up on again! No apology or anything. The 3rd time he called, it was a busy signal. Ok, weird right? Maybe it was the phone? So I tried, in case it was the phone connection. When I called, the guy answered...”guidos how can I help?” I said “we’ve been trying to put in an order but I think we got hung up on” the guy never even apologized not even once. He just said, “ok,” then asked for my name, then said ok. Figured that’s my queue to order. So I continued, but wanted to double check something first. When I asked to verify what the white pizza base was, he said “olive oil” when I asked if any basil was put on with that, he immediately hung up on me without so much as a “hold on.” I called right back and it rang about 4 times before the phone was picked up without a hello then hung back up. Called back again, it rang twice before they picked up (again no hello)then hung right back up. Now no one will answer. I’ve NEVER had THIS bad of service from any store! This was just outright awful! What kind of place treats people so inconveniently without even so much as a “please hold we are very busy, we just need a few min to take another order” or any sort of explanation???!!! Just rudely hung up on over and over. Clearly not a fluke after the 5th time of being hung up on. I warn anyone, don’t go to this place! They clearly have no care for customer service. Because of this, I ended up going to a different (local) pizzeria who were the exact opposite. They were very polite on the phone and quick about questions and very friendly over all. Do NOT go to Guidos unless you like being treated like an...

We ordered Guido's via a local delivery service based on a recommendation. After a 90 minute wait only two of our three pizzas were delivered. Hoping to avoid another 90 minute wait and willing to drive the 7 miles each way to pick up the remaining pizza, I called the store to find if they still had the rest of the order. Scott, who claimed to be the store manager answered the phone and refused to discuss the issue with us stating that we 'had to call the delivery service' to get a resolution. Meanwhile, my granddaughter, who had been on her best behavior for a week and who's cheese pizza was the one missing, was hungry and very disappointed to say the least. Scott wouldn't even look to see if the additional pizza was around anywhere. In fact, he went so far as to state verbatim, "I have other customers trying to call me and I don't have time for you." After hanging up with him, I did call the delivery service who tried to place another expedited order with Guido's, the delivery service even went to the lengths of calling Guido's first to be sure they had the ingredients needed to re-order the entire order. Guido's confirmed with them that the ingredients were available and the order could be filled again. After another 40 minutes of waiting, I checked my order status online only to find a message that the vendor had cancelled the order due to insufficient ingredients!!! Guido's didn't have five minutes for me then...and I promise, they will NEVER need to make five minutes for me or my money ever again! To add insult to injury...both my husband and I had upset stomachs after eating Guido's pizza. For what it is worth, the person who recommended Guido's did later add that while the Chinden Guido's does have a reputation for bad pizza and bad customer service, but they have had wonderful food and experiences with the...