I've been coming to this location for 6 years, initially on lunch break with corporate coworkers and now with my husband and children. July 21st 2023 was the worst service and food I had ever received.
During my visit, my server did not tell me his name. He did not greet me. He did not make eye contact with either of the two of us while ordering.
My husband was served expired imitation crab in his seafood entrée, which was either an enchilada or burrito. He stopped eating it shortly after pulling the imitation crab from the tortilla, of which I took a bite (to see if it was just a flavor issue).
It was NOT, the fish was very obviously bad and both smelled and looked so. We loved this restaurant, so we did not complain and instead did not finish the dish, paid our tab, tipped, and went about our evening disappointed and unsatisfied.
The next day, my husband who had only eaten lightly the previous day began exhibiting signs of food poisoning - vomiting and diarrhea.
I called at 12pm on 07/22/2023 to explain they were serving expired fish. The male staff who answered the phone was dismissive of me and told me to "call back Monday" in the middle of explaining they were serving seafood that was making individuals sick. He did not take my name, my number, or even address the issue at hand.
This is discouraging, and alarming considering other patrons eating seafood dishes could also become dangerously ill.
I will not be returning to this restaurant, which was my go-to the last half-decade, for several months and will be reaching out to the health inspector of Independence to document this occurrence.
BE SAFE! SPEAK UP! It's not "just food"!