Paradise Ranch Tequila Bar & Grill — Restaurant in Valley View

What a disappointment. We made a reservation online for 6 people. When we got there (10 minutes early) we were asked to wait at the bar. Sounds great right? We ordered drinks and it took 25 minutes to get them all. By then, our party was seated (15 minutes past our reservation time) and I was still standing at the bar waiting for one more drink and to pay for the round. Grrr. Then, at the table we waited another 35 minutes for ANYONE to come talk to us. Three tables around us were seated after us and served before us. It was like the servers had superpowers to pass our table without looking. I even went to the hostess and asked for a server and it didn’t help. We finally got a server (unapologetic for the delay) the service was slow, the food was hit or miss: chips and salsa-chips were great but the portion of salsa was tiny; fish and fries-good; burrito durango- excellent; fajitas (vegetarian)-bland; steak and shrimp-tough, and the skirt steak wasn’t marinated; steak and shrimp-tough and dry. In my opinion this place was poorly managed. The hostess stood around with a busboy talking all night while our waters were empty, plates were stacking, etc. It has a cool vibe and an interesting menu, but not one person (bartender, hostess, waiter) acknowledged how long we waited for things. It was like they didn’t care at all. When places are short staffed, and the staff tells you, it buys a lot of patience. When you get blown off, and spend close to $200 ($50 on drinks and $120 on food), it pisses you off and makes you warn others...

The girl on the previous bad rating was let go due to that picture someone posted about her understanding. Yet, I get hired for bartender but the owner cannot tell me how much he will pay me and since i am asking he said to me he don't pay anything if its under the table 😵‍💫 but with check he pays $5 per hour. That is workers exploitation he is doing with this employees. I am bilingual and yet i dont have experience at bartender but i do have experince at customer service and server at another restaurant in the past. His nephew is the preferred worker he gives bigger tables and then make others clean them after he gets the big tip. I worked a 30 people party yesterday from 3pm cleaned tables placed matts, wine glasses and served dinner and after i worked the bar. Left the restaurant at 11:15pm and he payed me $100 after he charged this party nearly $2000 and told me they did not tipped which is odd this party was amazed and very much likely left a good tip that he probably kept. One employee told me the first day be careful because he does not like to pay i didnt believe it until our conversation today shows how unprofessional and heartless he is. I will never patronize a place that abuses of power and treat people like garbage. Be careful what you do in life because God does not like ugly. God bless and best of luck. By the way if anyone is hiring a good reliable bilingual mom i am always available afternoons after 3:30pm Monday to Friday and if i dont know it i...

I would only come for happy hour personally. You know I'm a margarita girl but I tried there long Island ice tea and it was pretty good, didn't hit me all at once like a hammer lol. I asked if they sold single tacos and was told, no! BOOOO! LOL Okayyy ! 🤣 it was also karaoke night on friday to so it was lite! Everyone was vibing and chilling and it was pretty cool! Waiters were nice trying to hang in there lol it was kinda crazy! But the next day when I check my bank statement they automatically took 8.00 tip on my card when I didn't authorize it. I had 2 long Island ice tea. It came to $21. My card was charged $30. I cant screen shoot my bank statement to show it, but i sure tried. I sat there for a good 20 minutes waiting cause I wanted to add something to go and trying to get change to leave a cash tip but he never came back so I left. The place was a crowded and loud and noisy by then. You still have no right charging my card when I clearly crossed out the tip line! I don't like stuff like that. They probably do this all the time and ppl just not paying attention. Well i do and I'll never go here again for nothing!😒 Update- I guess the owner seen my review and reversed the charges so that waa nice and the right thing to do. I'm going give them a second chance cause the Long island ices teas was good...