Arby's — Restaurant in Indianapolis

I had a great experience with Daniel, the manager at Arby’s. My order came out wrong, and he handled the situation so professionally. He didn’t waste time taking the wrong food back — he personally remade my order right away and even brought it out to my car himself. On top of that, he gave me a refund without me even asking. It’s rare to see that kind of care and dedication to customer service these days. Daniel went above and beyond, and I really...

Do you want a restaurant with workers who go above and beyond well you got that right here! We’re currently staying in Indianapolis at a extended state hotel for quite a while and we just found a new favorite location. Everybody at the store was absolutely phenomenal this afternoon and they treated us great as well as our four legged companion. Our service dog got some very wonderful service as well. We will definitely be going...

Went there & got 2 loaded Italian subs & they didn't make the sandwiches right & missed putting mat on them & then they put the meat in a bowl & told me that I can "just slide it on there". Not professional at all & I would not recommend this Arby's but I would recommend the Arby's on west 10th Street across from the Ben Davis High School tho because their restaurant is much cleaner & they are better staffed with more courteous...