Filthiest drive thru I have entered in a while, and I live in Los Angeles. Trash everywhere, thank God I didn't get a flare tire. Making a order was time consuming and In talking about waiting at the speaker for damn near 20 minutes. No joke. The lady couldn't really communicate in English too well, but I'm not hating, imagine me taking a order in Spanish. But the pauses in between like she wanted us to drive out without ordering. Told me the desert was only served for breakfast. Like fried cheese cake is a breakfast food! But other than that they had a really good deal, burger, fries, a tiny kid size drink, and a apple pie under $5. It was like $4.50 give or take a few nickels. So perfect if you don't have a lot of money or if you wanna get everybody a combo it will be under $20 to feed 4 people. Not healthy, duh. But that's what you can get for less than $5, and they are open late, I...
Read moreThey have a 2 way for drive thru, but they don't bother closing up the side they don't use, they had me sitting there waiting, as other cars, that came after me, on the other side get attended before me. Then, I asked for a "second order" and she replied with "a second order, ok, yeah, what is it?" When I pull up to pay, they charge me everything together, hand me a bag, then she says, "Oh, you should have told me you wanted a second order..." Lastly, I ordered the wings meal, with blue cheese dressing because that was one of the options, the other, being ranch. When I look for my dressing, she says "oh, we don't have blue cheese, if you want ranch it will be an additional charge." NO I DON'T WANT RANCH, I WANT THE OTHER OPTION YOU PROVIDE ON YOUR FALSE ADVERTISING MENU!!! And why the additional charge, shouldn't there be a complementary dip with...
Read moreUpdate: went again, messed up my order again, Tried to call phone rings and rings then get that line busy sound. Should have checked before I left. It didnt take that long. Windows were small. They got one of my orders partially wrong. But overall good customer service, place looks just a little run down. I thought 4 stars spoke for itself so I kind of put the reason for the lack of that last star. The food spoke for itself because despite the fact I was missing the delicious looking fries from my chicken bites and fries box, chicken bites were satisfying, and the strawberry shake was awesome. My coworkers were happy with their food this is my first time eating at Rally's in almost 9 years so kind of was excited then saw the lack of fries when I got back to work and yeah...
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