Noodology - Irvine — Restaurant in Irvine

At around 7:50pm 3/23, we ordered at noodology. We had already ordered one for takeout, but we wanted to eat and order more in the restaurant, so we waited at the entrance. A shorter guy with a hat asked us how many people were in our group, and we said two. He told us to wait about 10 minutes. We asked if we could sit outside, and the waiter said it was fine, so we went through the glass doors that connected the indoor and outdoor seating areas. When we were about to order, we noticed that the outside tables and chairs were a bit dirty, so we were going to go inside to get some napkins to clean them. At that moment, another taller guy with glasses named Jimmy saw me about to open the door, so he came over closed and locked the door. I knocked on the door and asked him to open it. When he did, I told him we wanted to sit outside and get some napkins. He said that we cannot use this door and cannot open it, and that he would bring us utensils. We thanked him, but we thought it was strange that we could eat outside but couldn't go inside. It meant we had to take a long way into the restaurant if we had any need and I don't think we were treated as we should have been. We waited outside for a while, and then Jimmy came over again and told us that there was a table available inside. We said okay and thanked him again. During the 15-20 minutes wait and also that we were eating, there was a lot of noise from a group of high school students at the next table. We noticed that other customers were also looking over at them. We were also bothered by the noise as we seat closer to them. So I politely asked Jimmy if he could ask them to lower their voices a bit. However, Jimmy said that it was their freedom to speak as they wished, and we had no right to interfere. We returned to our seats feeling unhappy about the unreasonable attitude of the server and the noisy neighbors. When the group of girls next to us were leaving, I needed to take an emergency call, so I went outside and closed the door to make the call. At the same time, Jimmy followed me and locked the door right after I closed it. I was so angry that I was shaking and couldn't speak. My partner asked Jimmy why he locked me out and why he had such a bad attitude. He yelled at us and said that he had already told us that the door was not to be opened. We asked why he had to lock it, and he said that other customers would feel cold. But the problem was that I had closed the door immediately after I had opened it, and his attitude towards the noise issue was completely opposite to what he was doing now. As a loyal customer of noodology since 2019, I have ordered from various delivery platforms such as DoorDash, fantuan, and Uber Eats many times, but this was the first time I had encountered such terrible service and dining environment in noodology at Irvine. It makes me question whether noodology provides sufficient training for...

've had this place bookmarked for a while. I happen to have some free time and I was in Irvine so I decided to check it out. I ordered the hot and sour noodle soup I believe is what it's called. Number 14 for sure.

When I was getting my order taken it was kind of a language barrier I couldn't make out what he was saying and I don't think he understood me.

When I got my food, the noodles weren't the glass noddles I was expecting and I didn't remember there being beef. Nonetheless I ate it. It was really good the flavor was good it had a good kick of spice without overpowering the broth. It reminds me of a Vietnamese Spicy Beef Noodle Soup (bun bo hue).

Aside from the flavor being different there were a couple other things that the Vietnamese dish it is comparable to doesn't have. Bamboo and peanuts. Not just peanuts but roasted peanuts with the skin still on. Omg that was my favorite part!

The portion is huge. The restaurant is clean. The staff was attentive to ensure my water was always full.

Only thing that I had trouble with here was two people who were hard to understand when ordering my food and when they called me from the wait list. Not deal breakers. The beauty of being able point on the clipboard to ensure we're in the same page.

I may have been a little upset since I got the wrong order but all an all I got the #4 the braised beef that was recommended in most reviews. I was between this one and what I was trying to order anyway.

I definitely was not disappointed. I will be back to try other soups and their...

Super good!!! I've heard of this place here and there but finally got around to trying it. I came here with two Texans who are very not Asian, but they both loved it! It's definitely a good place for everyone, in my opinion.

We ordered two things: #4 - Traditional beef noodles with Chinese pickle. I specifically requested no cilantro, but they gave me a soup with cilantro. When I brought this up to the waitress, she took the soup back to fix the mistake. I thought they would do kind of a best-effort removal of the cilantro, but I think they ended up remaking the entire dish. Either that, or they did a PHENOMENAL job removing them because I couldn't find a single trace of cilantro in the bowl she brought back.

#6 - Beef noodles with green & red chili peppers. The two Texans shared this dish and they loved it. I think they were caught off guard with the spiciness, but they finished this it regardless and were very happy with their meal.

Oh, also the portions are HUGE so maybe keep that in mind or find someone...