Burger King — Restaurant in Isabela

Im in shock the burger meat is microwaved to heat up then make burger the fries were ice cold. When I asked for fresh fries the girl just grabbed and thru away not happy at all. The fries have no salt. I did not want to ask for salt from there face reactions. Not welcoming at all. They gave me a bbq sauce that has smudged bbq sauce all over it. How do you give that out! Never seen a Burger King like this .. ever.. the sad thing is the girl that took the order was so nice it was the manager shirt girl. But I did get my hot fries but still...

If a minus star will be available definitely I will use it. The customer service here was horrible. The guy in the register looks like he was ready to quit. To be working with people in specific the tourist area, someone like this is the last thing PR needs. I can't even mention his name because he didn't have his name tag either. No receipt. He was getto. As a puertorrican, I am not agree with this lack of service. It doesn't matter if BK is a fast food; food is food and customer should receive a great service. Please...

Cashier didn't ask us what we wanted to drink, didn't give us a receipt, and initially overcharged us for our order. The place also got our order wrong. It was also very very slow. I understand things get busy and people take time to adjust to a new job, but how can you forget to ask someone what they want to drink and not give them a receipt? And how do you accidentally charge $50+ on a burger by accident? The food itself was good and fresh, but the service was lackluster at best and negligent at worst. Doubtful...