The Pine Cone — Restaurant in Island Park

I got the real fruit ice cream (dairy free) coconut ice cream, as a base. Usually wouldn’t go for a dairy free option but after getting a sample I couldn’t not get It! You couldn’t tell the difference between that and the real stuff. I got mine with the fresh huckleberry! I was also able to try that same base with mango and then also with strawberry. They were all very good!! Mango in my opinion was the best out of the 3. My husband got chocolate as a base with strawberry. I will say, the chocolate was rich, so not for me. But my husband loved it so if you like rich chocolate then give It a go! There are a lot of places to sit both inside and out! I had seen that someone had left a review saying the staff wasn’t very friendly but I got the exact opposite. So welcoming, kind and bubbly! I had ordered mine in a cup and last minute decided I wanted a cone which they were so kind to switch for me. 5/5 would recommend and will definitely have to stop every time we go up to our cabin, maybe even multiple times...

The place was super cute and had a great menu. The staff were friendly however extremely inexperienced. There was nobody present who knew what they were doing. We stopped in and both got soft serve cones. The girl ringing in our order barely knew how to use the POS system and then it took over 45 minutes for them to make our ice cream. There was only one group that ordered ahead of us and by the time we got our order the place was full of people waiting. I watched them mess up every order going out and using dirty utensils and appliances to make orders. So if you have a spare hour to wait for mediocre soft serve then by all means. To the owners reading this review please get your...

I’m pretty disappointed with my experience here. We came during the week of the 4th of July so I understand that it's a busy time but that doesn't excuse the terrible service we received.

We ordered three ice creams, and not only did they get our order wrong, but the staff were incredibly rude and condescending when we pointed out the mistake. Instead of making things right, they refused to correct our order or refund our money.

Being busy is no excuse for treating customers poorly. I won't be coming back, and I advise others to avoid this place if you expect decent...