Panda Express — Restaurant in Jackson Township

I just came here to grab a quick bite since it’s so close to Six Flags. The place is very small, with not enough seating, and the tables weren’t clean—I had to wipe mine down myself (thankfully I had wet wipes).

I ordered fried rice with walnut honey shrimp and crab Rangoon. Apparently, there’s a rule that you can only get 7 walnut honey shrimp—mind you, each one is barely an inch long. Sad little shrimps I only received 4 pieces (which I noticed after I sat down).

The container they gave me? Was bigger than the portion of rice I received. I’m Hispanic, and I can tell how old rice is just by tasting it. This rice was incredibly dry, and the grains were short and hard. It honestly tasted like the mystery rice they used to serve in middle school cafeterias. It looked and tasted like they just threw some plain white rice in a bowl and mixed in some veggies—there was nothing fried about it. I wouldn’t be surprised if it was two-day-old rice left out on the counter without a cover.

Now the crab Rangoon if you can even call it thatwas another slap in the face. Three tiny pieces, barely filled, and the one that actually had anything inside tasted like expired mayonnaise. I’m honestly not sure what I ate, but I regret every bite

I came with seven people, so I spent a decent amount of money on the meal. I was shocked at how long the line was. I recommend everyone skip this place and go to a legit Chinese or Spanish restaurant to taste how rice and crab Rangoon should taste.

I wouldn’t recommend this place to anyone even if my life depended on it. Matter fact This place is an...

HIT, OR MISS!

Food ⭐️⭐️⭐️ This is what I mean with "Hit, or miss"! Towards the beginning, when they first opened, the food was amazing, fresh, and hot. I went back months later, and it was the same. Another couple of months passed by, and I went back. It was a disaster. The food was dry, not flavorful and somewhat cold. My kids didn't like their Chow Mein, which is what they usually ever get and like from Panda Express in general. I went back last week, and they have improved a lot. I wonder if it's the cheddar who's on shift for the food experience, but this last time, they had cooked smaller batches, which made everything I ordered fresh.

Service ⭐️⭐️⭐️⭐️ The staff so far I have no complaints about. They're nice. They greeted me as I entered, and they communicated well about possible wait times in advance.

Overall ⭐️⭐️⭐️ I'd still give this Panda Express a 3 stars because it's a very clean establishment, location is great, tons of parking, and because the staff is nice. But yeah, the food, like I said already, is really just a hot or miss, and I hope they can work on and...

Today was my second time going to this panda express. The first time was terrible but I figured I would give it a second chance since it is the closest one. I received the same exact service I did the first time. The food took a very long time to come out with no warning or anything. They took 25 minutes after I ordered in the drive thru and no one came to the window to let me know. The first time I came, I did dine in. The lines weren't very long but even after 30 minutes of waiting in line, I had to wait more for my food to be ready after paying for the food. The food tasted stale and undercooked, the tables and floor were disgusting. I would expect less if it wasn’t a brand new restaurant. For me to say this is the worst panda express i’ve ever been to is an understatement. Extended waits, terribly cooked food, small portions and terrible customer service.

Side note for the pictures: The bowl was not opened and the bigger plate was...