Update 8/2025: I decided to give them another try They got my Catina taco perfect. Then I ordered $8 ,12 piece Cinnabon bites cream cheese only, not the Carmel ones. Waited 15 mins. I figured it be worth it. I got home to a bag of Cinnabon bites that were not only mixed Carmel and cream cheese but they were not warm and over half of them were hard as rocks. I’m done. Never gonna waste my hard earn money or appetite.
Original 11months Ago, review below:
Live pretty close to this location and it’s easy to get to with ok parking. I don’t know what it is or maybe they need to use both drive thru windows but my order is always wrong. Like Always. I’m never there when it’s busy. I never have to wait in a line but I have no idea what the deal is. From missing sauces (printed on their own receipt) to missing food. One time I couldn’t take it so I drove back about the missing dessert of my order. Instead of replacing it they gave me a coupon to spend more money and get something free! I was stunned. They are too new for...
Read morePlaced online order 942141. When I arrived for pu, I ordered 1more item, order # 476e76. At time of giving me food, I specifically asked if everything was there. Yes. When I arrived home, missing a steak bowl, 3 cheesy potatoes and a beefy 5 layer burrito. I called and the associate that answered said, oh yes we have it. R u close? I said no, but being that it was several items I had to go back. I told that associate that I wanted refund as well. A FORM OF COMPENSATION! He hung up on me, when I got to the Jackson location, the manager gave me $ back no food. HE WAS SO RUDE , especially his associates screwed up my order. I did nothing! Waste of my time. He was so rude slammed window. For a manager to treat a customer that way is horrible. Do not ever go to this rt 537 Jackson nj location!!! Oh and he refused to give...
Read moreOrdered chicken quesadillas with no jalapeño sauce. Ordered on the app so there shouldn’t be any confusion. They made it wrong like they always do. Not sure why they continuously feel the need to put jalapeño sauce on them every single time. My son will not eat them with the sauce on them. So I just wasted my money not to mention he has a baseball game so he’s going to be starving because I don’t have time to go back and exchange them. I tried to call them to see if they would give me a credit for a future order and they just let the phone ring and ring and eventually just pick it up and hang it up. Did it to me 3 times. No way to email corporate about it since they want you to go through social media which I’m not doing. Last time I will waste my money at...
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