Burger King — Restaurant in Jackson

We ordered a simple chicken fries meal with a coke and fries and they took 45 minutes in the drive through, and they got 4 cars behind us their food before we got our food and the person in front of us was still waiting when we left, fries were soggy, they forgot the coke on the first run and took 8 minutes to get back out to us, chicken fries were cold, they forget the barbecue sauce and there was a worker in the lobby just sitting there on his phone, almost anywhere except burger King Is a nice to eat in Jackson, taco bell kinda sucks but this is just stuiped. Thanks for the long wait will not eat here again. Oh by the way I still never got my barbecue thanks for the plain chicken fries.

Edit: May 27th 2024. I went back today after a nice day of fishing the lake, having a decent day already, and decided to give this place a second chance, that was My first mistake, my next mistake was letting them take my order, I ordered a simple 8 pc chicken fry, 8 pc mozzarella sticks, and a large Dr pepper, I get back, and eat my mozzarella sticks, but than open my chicken fries, to see that they were not chicke fries. They were more mozzarella sticks. And now my chicken craving was not settled. But made worse by this unacceptable mistake. It is safe to say, I will not eat here, in fact taco bell still is a greater...

We waited 30 minutes for our food and this is the second time this has happened to us. I normally don’t post bad reviews or any reviews for that matter but this is crazy. I could’ve received our food faster at red lobster. They need to get this establishment under control and get people that can get there job done and done right. My kids love Burger King and the bundling is nice but they need better service. The first time this happened i waited for 20 minutes and ended up going inside after waiting in the parking spot they told me to pull to and i seen a bag laying on the counter for a few minutes while i was waiting on the gal at the register. I then asked for my order and they said oh we was just bringing it out. It was the bag laying on the counter. I asked for them to remake it, and the manager on duty shook her head and threw my bag in the trash. They need better management...

I am a person that believes if you have nothing nice to say, you should say nothing at all. This BK regularly messes up my order. Missing sandwiches, wrong order all together. Usually they will apologize over the phone get your name and wit i.d. you can get the corrected order the next visit. Evidently the management of this BK where their slogan is "get it your way" Has decided that if you don't want to give them all of your personal information to send you a card. You have to return immediately even though you have traveled twenty miles and are realizing Their Mistake in your home. This Burger King on William gets it wrong more then they get it right. Somewhere in the 25% success rate. If they were an employee, I would have...