Chick-fil-A — Restaurant in Jackson

This is the ONLY RUDE Chik-fil-A employee I have EVER experienced. I simply asked if they had chicken wraps and was very rudely told that "This is a Chik-fil-A Express. We don't have the full menu!"( I recently visited The Chik-fil-A Express on the MSU campus & they had the full menu, so how was I supposed to know?) I kindly replied Oh, ok, I'd like grilled chicken nuggets, a fruit bowl & diet lemonade?" I was then told in a very sharp argumentative tone something about things being individually priced, to which I then replied, "It doesn't really matter how it's priced, I just really want that!" Her reply, " Well you'd be surprised how many people that upsets!" Maybe it's this employee's tone and unnecessarily defensive tone that upsets people! I wish I knew her name. She was a caucasion brunette girl around 3 p.m. Tuesday September 18th. I am in customer service and am very kind to restaurant staff wherever I go. All I wanted was to eat after a long day waiting while my Dad was in surgery. I sure didn't plan to deal with that in my favorite fast food chain. NEVER would I have expected that at...

We wanted to stop at Chic fil a before heading out of state but instead was verbally assaulted and threatened by a security guard. We were parked in the handicap spot, as we are allowed to with the license plates we have. The guard told us we were big allowed to park there. He cannot dictate how handicap spots are used. He then proceeded to raise his voice at my husband and talk over us. My husband is a disabled veteran with PTSD and I told the guard to please back off and stop antagonizing my husband. He then proceeded to mock my husband for having triggers with PTSD by saying “triggers triggers triggers!” Repeatedly in a loud voice. The guard then called the cops and proceeded to tell them my husband threatened him. He refused to let us in...

I first had a sandwich back in the 70s at the Jackson Mall and was immediately hooked on Chic Filet. I can’t begin to count how many times I’ve eaten there and it’s always been great. Sadly, I was served the traditional chicken sandwich and couldn’t eat it due to a foul taste I can’t describe. I didn’t complain because I had some colleagues with me that were enjoying their meal and I must mention that the staff were so polite and genuine. I’m planning on giving it another try in the...