So this was one of the Wendy's I would almost trust in Jackson because this place lives up to the reputation. A lot of times people in a hurry may want to get something for kids or grandkids. It's a hit or miss on the food no matter what you spend. The biggest problem with these people is their pricing they will upgrade you without asking. It's not about whether you can afford it I can Jackson is notorious about going up on their prices but it's never listed you just end up paying more than what the order should be that a problem for everybody and it's ridiculous false advertising. Especially this store when you pay the extra 2 and 3 dollars that you're not aware of and the taxes.Also after 11:00 the inside doors were locked leading everybody just waiting long in the drive through. Whether you are short-handed or not it's not COVID I think a lot of restaurants got comfortable with not dealing with the customers and letting them in to...
Read moreI went to order a the pretzel pub burger. For reference, I'm a vegetarian, so I asked for the patty and bacon to be on the side. When they gave me my order, I was given a plain bun and meat in a plastic container. When my boyfriend went to get my order corrected, instead of making the sandwich and simply not putting meat on it, they handed him all the ingredients as if they expected me to construct it myself.
Beyond that, it seemed like the employees were unsure on how to make the burger in the first place, as my boyfriend had to list the ingredients to them at the drive thru window. And, the cherry on top, they didn't even give me the fries I ordered. I was already late to work and didn't have the time to wait for them to actually fix my order. Awful...
Read morethese workers need to pay more attention to doordash orders. every time i order doordash this is the store they select and they have yet to get my order right yet. today was the last straw when i order and 20 piece nugget meal. when it same i only got 12 nuggets and the wrongs drink. i called the store and the woman who answered was very rude. i started to explain to her the situation but she interrupted and just told me i could come pick it up( if i could pick it up i wouldn’t have doordash it in the first place). after i told her i had no car she told said “ I don’t know what you want me to do about it then” she offered no other solutions but to call doordash even though i ordered through the wendy’s app who told me to call the store in...
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