Starbucks — Restaurant in Jacksonville

6/28/22-What a great, brand new shop. Excellent, quick and efficient service. Delicious drinks were served up as well as a tasty lemon cake. The shop takes Starbucks app pay and mobile orders, making it really convenient! Stop in if you’re at Mayo. Also, there is AMPLE seating! There’s so much room to get comfortable if you’d like to enjoy your order. My wife says she was really impressed by its size and cleanliness. Kudos! Thanks! I loved my sweat cream nitro, which oddly is hard to find nowadays. 6/28/22-UPDATE: what a difference one day makes! So, my wife and I had such a good experience, we came back for coffee the next morning about 7 a.m. after my 6:30 a.m. blood tests (ugh). They were overwhelmed and had a big line. So we thought we would be smart and make a “mobile order” big mistake. We waited about 12 minutes and I decided to get up and inquire what was going on. They LOST our order. I had to show it to them twice on my phone. And even as they stared at my phone, they were highly confused. The sad thing was ultimately our order was sitting there with the other stickers so they just didn’t bother to look at the mobile order machine. That’s really sad. So they clearly have a very busy morning crowd why can’t they get with the program? So this place is hit or miss depending on the day and how are you go. Keep that in mind if you have an...

Went today and today, I had enough. I ordered a venti drink but the young lady decided she wanted to ring me up for what she wanted me to have! This happens so much and usually i just let it go but today I'm upset because how do you keep doing this! I clearly and loudly said venti. If you turn the music down then maybe staff will be able to hear. There wasnt anyone else in therr so it wasnt a rush. One of the ladies said she could ring me back up for the size i originally wanted and i said no because you should have gotten it right the first time instead if having to charge my card twice. I wish i wouldnt have left a tip. I threw the drink and food away because they ruined my whole appetite. I already have to order drinks that come with oatmilk because for the longest they kept giving me whole milk even though i requested oatmilk because whole milk has horrible side effects for me. But now we cant even get a simple size right on the order. Im going back to Ellianos because they are...

The coffee drink I ordered was excellent, but the service was embarrassing. As I paid my bill in cash, I replied no need for change. My only thought at that moment was to make the transaction easy...I didn't yet have time or an offer to include a tip. As the young lady completed my transaction, she loudly said, "Oh boy, lucky us!" And she put the few coins into the tip jar. Clearly most people at the Mayo Clinic are here for serious health issues and we don't need to be belittled my servers at Starbucks. I would've been happy to leave a tip if the service warranted it. I didn't get the young ladies name, but she had glasses and dyed flamingo pink hair. I hope she had a better day than we had, as we received more bad news...