Subway — Restaurant in Jacksonville

Ladies and gentlemen, in the 30 years I have been eating subway and the 20+ years I have been ordering my custom cut after wrapping veggie sub,I have never been so disrespected and ill treated as I was today during my visit to this establishment. I asked the worker who's name is Ms. Rashid to please wrap my sandwich and then cut thru the paper (I normally get a puzzled look of confusion when I ask this). Ms. Rashid yelled out "Aww Hell Naww, You trippin!" She was serious at first I thought she was joking...I said...well...I have been ordering my sandwiches this way for 20 years...she said..." well this is your first and last time ordering them here at this subway " I said well you sure don't have to worry about me returning and she said that's fine we will be alright...I asked her if the owner would feel the same way about losing a customer...she said she really didn't care and that she didn't need the job anyway. People rarely do I ever want to see someone get fired from their job...but today was one of those days...I forgot to mention that Ms. Rashid said she was the manager so when the leadership is bad it usually trickles down. I would avoid this location if you have special needs or requirements for your food...you might get cursed and...

I would have given this location a better review. The owner and the one particular employee that always has on a stylish subway head wrap are always great! . But there’s one particular thing employee( Ma female not the new male employee) that is usually there with the one with one with the head warp who is always rude, stand-offish and combative. I always come in and order the day thing with no problems. Which is a kid meal for my child . This particular employee always gives me push back with attitude when I order and shows clear lack of training. She is the only employee at several different subways across state lines that gives me these problems . For my kids sandwich she only would allow ONE slice of meat ( and no this is not protocol, being an ex subway employee ) . However , I did not cause a fuss . I offered to pay more for extra meat, which is allowed , and she still refused. Needless to say I ended up traveling to another subway location 15 away who provided me with exceptional customer service with ...

Edit: What a difference 8 years makes! I went there today for the first time in a very long time. I was greeted with loud music and a tense interaction between a customer and the Sandwich Artist, if that's what they still call them. She hadn't heard the man's request because the music was so loud. So, she changed the music to something that should never be played in a public establishment. It was the rauchiest rap music I think I have ever heard, and I grew up on some dirty ones. I don't think I have heard the P word so much in a restaurant. And it was even louder than the original song. When the manager came out front, the gentleman asked if she was the manager, to which she said yes, and ignored the music. When I mentioned that I needed to pray after this visit, she responded that I should have been doing that already. OK!!! At some point, the music was changed. I do want to thank the gentleman for paying for my sandwich. Yeah, I think it'll be another long gap before I visit this store again.

I do enjoy...