821LLC — Restaurant in Jasper

I am traveling for work. I swung by the drive-thru to grab some quick lunch on the go. I ordered chicken fingers and slaw. After I already left, I drove to another location and parked, to just eat real quick and be on my way. I noticed I didn’t have any eating utensil or sauce. So I went all the way back and told them I needed a fork and a sauce because it was left out. The young lady told me she could give me the fork but not the sauce. She said I’d have to pay for the sauce. I told her every single time I’ve ever ordered chicken fingers it comes with sauce. She just proceeded to tell me she couldn’t give me a sauce. I’ve never had that happen before. Every time I order chicken fingers it ALWAYS comes with a sauce. And even if it didn’t, they should’ve given it to me for having to drive all the way back there. I asked for her name- She said it was Trista. -One thing I am big on is excellent customer service. One of my biggest pet peeves is poor...

Guthrie's in Jasper Use to be the BEST place to get Tenders, and we use to go at least 2 times a week but it has gone downhill big time. We usually go through the drive-thru but on occasion we have gone inside, never again for me! The restroom was Full of Flies!!...And the Chicken is tough... Not sure if that's because they cook it to fast or they fix it ahead and let it sit under a light, I know their fries are left over!! We haven't eaten there in over a month so I thought I'd give it another try today... I Won't be back!! Now if we are craving Guthrie's we go while we are in Northport... It's...

We stopped in at 11:03 only to be told the manager hasn’t returned with money for register and the gentleman in the store can’t even take a card. If your hours of operation begins at 11 am then your people need to prepared to actually be open. We are from out of town and like to eat at Guthrie’s but this is piss poor service. Very...