Jimmy John's — Restaurant in Jefferson City

I regularly go to Jimmy John's throughout the week for lunch. Needless to say I've been waited on by several different employees most of the experience are good or okay, its fast food I don't expect every employee to be super happy. That being said there is an employee there who on several instances has not been pleasant or nice in anyway. So today I went there for lunch and it so happened to be this employee. He was pleasant for a change which baffled me and he could see it in my face, but not moments later I overheard him talk to a coworker calling me racist because I gave him a "look". I'm sorry but you're appearance has nothing to do with it when you treat people rudely and it throws them for a loop. I enjoyed eating here for lunch but I'd rather eat elsewhere, hopefully to a place where small mindedness and race isn't...

I used to get my lunch from here every weekend. Spent hundreds of dollars here. the last time they double charged me and caused my account to go negative. They did give me my 10 bucks back after a week and now its been over two weeks going on three and the owner hasn't held up his end and refunded me my od fee. told me they were going to call me back in an hour never did. Did that 3 times. on 3 different days.I dropped of bank statement to prove it and was treated like i was the problem.. I've called corporate and its been a week and still no progress.If you order from them to this Jefferson City location DO NOT USE YOUR DEBIT CARD. It such a bummer as i loved jimmy johns and now i refuse to partake because of the lack of customer service. All i want is...

Last night I ordered my usual & went to work. I got into my sandwich a while later, & imagine my surprise when I opened it there was no meat! 😱😭 I have been eating there almost a year & have NEVER had a complaint, I'm sure it was an honest mistake 🤷‍♀️ Needless to say, I ended up eating some of it cause I was absolutely STARVING 😩 Anyways, I call this afternoon & explain the situation. They gladly are going to give me a credit. 💕 A little kindness goes a long ways! I just wanted to praise their fantastic customer service, & also there food is always super fresh 😍...