My family and I don’t order out a lot but when we do and order from here my family and i love it . We’ve ordered multiple times and almost have always been satisfied. Has been the only Chinese restaurant we’ve ordered from in the last couple years but the last few times we’ve ordered there is always something missing from the order even when you ask to repeat the order back to you and it’s correct. I’ve given them benefit of doubt a couple times but it’s been 4 times in a row now I have received an order and there is always an item that’s missing and or an item of a certain amount that did not come as such. I usually spend around $80 per order and it’s very aggravating to spend that much and not receive your entire order. I don’t know what happened but I’ve been very disappointed in the service lately and would say if you’re expecting your full order , DONT! seems like it’s become a habit of them to not deliver your full order . They won’t even add certain sauces if you request them . Quality of this place has gone...
Read moreI ordered for pick up. And the young man was very sweet. I ordered 2 orders of sweet and sour chicken, and the food tasted moldy. Mind you, I served this to my kids…. I called the restaurant and explained the situation nicely, and the young man was very respectful. Then he passed the phone to a lady… she was very disrespectful and rude. She had the nerve to tell me “We had a lot of people order sweet & sour chicken and no one has had a problem.” And I said okay but I tasted it, and im not the only who tried it and agreed on it tasting weird. The lady said okay bring it back, and ill refund your money, but next time buy somewhere else, i dont want to serve to you again. THIS WAS MY FIRST TIME ORDERING FROM HERE AND MY LAST!!! I WAS NOTHING BUT RESPECTFULLY AND CALM! And she just went OFF!!
I ordered a chicken fried rice too… and even the chicken from the fried rice was bad!! She commented to my review, deleted the COMMENT i screenshotted & then corrected herself with “Thanks for your opinion” VERY...
Read moreIf I could give zero stars, I would.
This was one of the worst restaurant experiences I’ve ever had. I walked in and was completely ignored. The woman behind the counter was on the phone the entire time—taking orders, chatting—without even acknowledging me standing right in front of her. When she finally hung up, I thought she’d help. Nope. She picked the phone right back up and continued ignoring me like I didn’t exist. Beyond rude.
To make matters worse, the place was disgusting. Dirty floors, strange smell, and just an overall vibe that screamed “we don’t care.” It’s not just unwelcoming—it’s unsanitary. I wouldn’t eat here if it were free.
This place seriously needs to be inspected and shut down until they figure out what “customer service” and “cleanliness” mean. Save yourself the headache and go literally...
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